Free bus passes for older and disabled people

March 2026 renewals

If you have moved tell us about a change, the deadline for telling us is 28 February 2026. Passes may be sent to the wrong address if you have not notified us and there may be a charge for replacement.
Older Person’s bus pass - normally automatically renewed. They may not be renewed automatically if your pass is not scanned locally between 1 March 2025 and 01 March 2026. If you haven’t received a pass or a renewal letter 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so.
Disabled person’s bus pass renewals - letters are being sent for customers do not have automatic renewals agreed, but you can renew online without a letter. If you haven’t received a pass or a renewal letter 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so.