Free bus passes for older and disabled people
March 2024 renewals
- If you have moved tell us about a change, the deadline for telling us is 28 February 2025. Passes may be sent to the wrong address if you have not notified us and there may be a charge for replacement.
- Older Person’s bus pass renewals - These will normally be automatically renewed. They may not be renewed automatically if your pass is not scanned locally between 1 March 2024 and 01 March 2025. If you haven’t received a pass or a renewal letter 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so.
- Disabled person’s bus pass renewals - Letters are being sent for customers do not have automatic renewals agreed, but you can renew online without a letter. If you haven’t received a pass or a renewal letter 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so.
Privacy notice
Privacy notice for the English National Concessionary Travel Scheme