Data Protection

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COVID-19 update

Our response to Subject Access Requests (SARs) may take longer for us to complete at the moment because we need to focus on COVID-19. We need to prioritise essential services to ensure the wellbeing of our residents and you may experience a delay in your response.

While your statutory right of access remains unchanged, our resources may be diverted away from usual compliance or information rights work at this time. We will keep you informed and will respond as soon as resources allow.

Data protection laws protect your privacy and ensure that your personal data is processed fairly and lawfully.

Personal data is information that can identify you such as your name and address. It can also cover other information the Council may hold about you such as library records or social care and health information.

To find out more about why and how we use your personal information and your rights under data protection legislation:

To find out how you can access your personal data:

Sharing data with other organisations

Protecting public funds

We are required by law to protect the public funds we administer. We may share information with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.

The Cabinet Office runs the National Fraud Initiative (NFI). We follow their code of practice.

How we protect data

You can download our policy and guidance:

Enquiries and further information

Should you have any further queries on the uses of your information, or to complain about the use of your information, please contact:

You can also contact the ICO for further information:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Email ICO
Report a concern on the ICO website