Bus pass is not working
Your pass has expired and needs renewal
Please see our renewal pages:
Your pass is damaged, lost or stolen and needs replacing
If your older person's bus pass or disabled person's bus pass is damaged, lost or stolen please see our replacement page Replacing a lost, stolen or damaged pass.
Your bus pass is in date but does not scan
An older person's bus pass or disabled person's bus pass can be cancelled electronically even though the date on the front is still valid. This is known as hot listing. Once this has happened, the bus is no longer valid for free travel. This may happen if your pass was reported lost or stolen or has been used fraudulently.
If you are an East Sussex County Council resident with an older person's bus pass or disabled person's bus pass that is not scanning please apply for a FREE replacement using the below link: