Refusal of driving licence/unable to drive due to medical reasons (Category G)

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• £2 Bus fares until end of 2024 and lower fares on East Sussex bus services
• See our renewal information for bus passes which expire March 2024:
• • Older person's renewals
  • Disabled person's renewals

• Who is eligible for a disabled person's bus pass?
• What do I need to apply?
• Blind or partially sighted (Category A)
• Profoundly or severely deaf (Category B)
• Without speech (Category C)
• Substantial walking disability (Category D)
• Does not have arms or has long term loss of the use of both arms (Category E)
• Learning disability (Category F)
• Refusal of driving licence/unable to drive due to medical reasons (Category G)
• Companion bus pass addition
• Prove you are eligible and apply

The bus pass allows free off-peak travel on local buses throughout England for applicants with an eligible disability.

Once you are over 16 applications can be made under this criteria if you are unable to drive for medical reasons.

You may be eligible if you have:

• epilepsy which is not under control
• a severe mental disorder
• a learning disability not covered by category F
• diabetes where you have hypos
• a visual impairment not covered by category A

You should not apply if you:

• currently hold a full or provisional driving licence
• cannot hold a licence due to the persistent misuse of drugs and/or alcohol.

Records may be shared with the DVLA for the purpose of fraud prevention.

Proving you are eligible

You need to show that one of the following applies:

1. Your driving licence has been revoked on medical grounds.
2. You have been refused a driving licence on medical grounds.
3. You would be ineligible for a driving licence on medical grounds.

IMPORTANT - Any evidence you provide should be dated within the last 12 months

Evidence we can accept

• A letter from the DVLA indicating that your driving licence has been refused or revoked following an assessment.
• A letter from the DVLA accepting a surrendered licence, together with evidence of a relevant medical condition.
• A fully completed Refusal of driving licence/unable to drive due to medical reasons guidance and evidence form (Category G)
• Customers with the mobility PIP award below should also read and complete the evidence form Refusal of driving licence/unable to drive due to medical reasons guidance and evidence form (Category G), in most cases we should be able to issue for the length of your PIP award:
  • 10 points for activity “Follow the route of an unfamiliar journey without another person, assistance dog or orientation aid.”  Additional medical evidence confirming why you cannot drive will still be required.
  • 10 points for activity “Cannot undertake any journey because it would cause overwhelming psychological distress to the claimant.”
  • 12 points for activity “Cannot follow the route of a familiar journey without another person, an assistance dog or an orientation aid.”

IMPORTANT - Other medical letters may not be accepted so please always use the Category G evidence form for submitting medical evidence.

Full guidance and evidence form

Refusal of driving licence/unable to drive due to medical reasons guidance and evidence form (Category G) [379.2 KB] [pdf]

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