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Customer feedback

Christmas and New Year opening times

County Hall will close from 3pm on Friday 23 December 2022 and will open again at 8am on Tuesday 3 January 2023. See our services with seasonal opening hours.


1. Customer feedback – Your comments, compliments and complaints

Your views are important to us and we want to hear what you think about the services we deliver. Your feedback helps us to give you the best service possible if you let us know:

  • when we are doing something right
  • when things go wrong and you may not be happy with the service you receive from us

If we know when something has gone wrong we can work to improve the service for you.

Please let us know if this happens and we will do all we can to put matters right quickly.

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