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Our complaints policy has recently been updated
Please note that, following updated guidance from the Local Government and Social Care Ombudsman, our Complaint Handling Policy has recently been updated. These changes come into effect from 1 January 2026. For the latest information on how we handle complaints please see our new Complaint Handling Policy.
Please let us know if there are any adjustments we can make for you in order to receive information from us or enable you to contact us.
If you need a copy of any of the information above in a different format such as large print, coloured background, Braille or in a different language then please contact us and we will be happy to help.
- Email: Corporate complaints
Complaints and Feedback about Adult Social Care, Children's Services and Councillors
- Make a complaint or give feedback about adult social care and health services
- Feedback and complaints about Children's Services
- How to complain about a Councillor
