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Customer feedback

Christmas and New Year opening times

County Hall will close from 3pm on Friday 23 December 2022 and will open again at 8am on Tuesday 3 January 2023. See our services with seasonal opening hours.


4. Contact the Corporate Complaints Team

You can submit your complaint online, by phone, in writing to us or visiting us by appointment. We will acknowledge we have received your complaint within three working days.

Contact details

Submit your complaint online

Customer Services Team
East Sussex County Council
W1D,
County Hall, St Anne’s Crescent,
Lewes,
East Sussex
BN7 1UE

Email: Corporate complaints

Telephone: 01273 482 913

We’re open

Monday to Thursday 8.30am to 5pm
Friday                             8.30am to 4.30pm

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