East Sussex Mental Health Directory of Community Support

What if I'm in crisis and need help now?

Contact the Samaritans

Help and support for people in a crisis 24 hours a day, seven days a week.

Call the emergency services

If you are concerned about an immediate risk of harm – either to yourself or someone else – then:

  • Phone 999.

Go to your nearest Accident and Emergency (A&E) department

Go to your nearest hospital with an A&E Department. In some hospitals, this will be called the Emergency Department. There are staff on duty 24 hours a day, seven days a week, who will be able to assess you and give you the appropriate help.

  • Conquest Hospital – The Ridge, St Leonards-on-Sea
  • Eastbourne DGH – Kings Drive, Eastbourne

Please consider whether your family doctor can help you before making your journey to an emergency department.

Contact mental health services

If you have a care plan and crisis card from Sussex Partnership mental health services, these will include details of who you should contact in a crisis. If you can’t find your care plan, contact your community team during the day – 9am to 5pm – from Monday to Friday. Ask for your care co-ordinator or the person on duty.

The Sussex Mental Health Line is there to offer support and point you in the right direction about where to get help should you need it.

  • Phone 0300 5000 101 (limited service available).

If you are not sure what to do…

  • Phone 111

You can phone 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a service that makes it easier to access local NHS healthcare services. It’s a fast and easy way to get the right help, whatever the time.

Contact Health and Social Care Connect (HSCC)

You can contact HSCC to access information, advice and community services in East Sussex. It’s the point of contact for adults and carers with health, care and support needs and is available if you or the person you care for is aged 18 or over.

Mental health services

Sussex Mental Healthline

This helpline can be reached in East Sussex between 5pm and 9am and all day during weekends and bank holidays

  • Tel: 0300 5000 101

The Samaritans

If you, or someone you know is having suicidal thoughts, the Samaritans run a 24 hour helpline

  • Tel: 08457 909090

Primary care and psychological therapies

Health in Mind

The free NHS service for residents of East Sussex experiencing stress, anxiety or low mood. Our skilled therapists provide the support you need to feel positive and in control again. Rapid access courses, secure online referral, one to one therapy, by phone, online and face to face.

Available across East Sussex

Find more information about this service on 1Space: Health in Mind

Suicide prevention

Grassroots Suicide Prevention

We work locally and nationally with communities, organisations, services and individuals, helping them to become ready, willing and able to effectively support someone at risk of suicide.

Available in Brighton & Hove

Find more information about this service on 1Space: Grassroots Suicide Prevention

Support for survivors of suicide

Counselling partnership

Free to access, timely support for those bereaved by suicide or at current risk of taking their own life.

Available across East Sussex

Find more information about this service on 1Space: Counselling partnership

East Sussex Community Network

Wellbeing centres

Get Well, Stay Well, Prevent Crisis – Drop in support for adults (aged 16 years +) available 5 days a week

Find more information about this service on 1Space: Southdown Wellbeing Centres

Bexhill:

Crowborough:

Eastbourne:

Hailsham:

Hastings & St. Leonards:

Lewes:

Newhaven:

Uckfield:

Peer Support Service

Get Well, Stay Well, Prevent Crisis – People who have their own lived experience of mental health challenges who will offer support alongside you to take control of your mental health and stay well

Available across East Sussex

Find more information about this service on 1Space: Southdown Peer Support Service

Thinking Well

Get Well, Stay Well, Prevent Crisis – Specialist day support for adults living in East Sussex living with a diagnosis of Personality Disorder

Find more information about this service on 1Space: Southdown Thinking Well

Staying Well Space

Get Well, Stay Well, Prevent Crisis - Out of hours support available 7 nights a week for adults (aged 16 years +) experiencing acute distress due to their mental health.

Find more information about this service on 1Space: Southdown Staying Well Space

Mental health support for people from BME communities

Bad Nerves, Mental Health

Friends Families and Travellers provides confidential and private mental health support for Gypsies and Travellers

Available across East Sussex

  • Tel: 01273 234 777

Find more information about this service on 1Space: Bad Nerves, Mental Health

Social prescribing to improve people’s mental wellbeing

Community Connectors

When everyday life is effecting your mental health and wellbeing, we work in partnership with GPs to help you access local services and activities that can help

Find more information about this service on 1Space: Southdown Community Connectors

Easy access service for people with complex lives

Seaview

Practical services for complex lives

Available in Hastings

Find more information about this service on 1Space: Seaview

Mental health, housing, employment, education and wellbeing support for young people

I-Rock

Young people (ages 14–25 years) are welcome to pop in and see us to seek support around wellbeing, education, employment, housing and mental health

Available in Hastings

Find more information about this service on 1Space: i-Rock

Education and group support for younger people

A mix of services to support 16–24 year olds’ mental health and wellbeing

Available across East Sussex

Find more information about this service on 1Space: Southdown Education and group support for younger people

Sussex Downs College Community Learning Courses

A wide range of activities and learning experiences which we can tailor to support people with mild to moderate mental health issues.

Available in Eastbourne and Newhaven

Tel: 030 300 39861

Email: gemma.peacock@sussexdowns.ac.uk

Find more information about this service on 1Space: Sussex Downs College

Employment and job retention support

Employment Support

One-to-one support to gain and retain employment, self-employment, voluntary work and education. For adults (aged 16 years +) living in East Sussex who have mental health challenges and are accessing secondary care

Available across East Sussex

Find more information about this service on 1Space: Southdown Employment Support

Work in Mind

One-to-one support to gain and retain employment, self-employment, voluntary work and education for adults (aged 18 years +) – referrals are accepted direct from Health in Mind teams only

Available across East sussex

Find more information about this service on 1Space: Southdown Work in Mind

Advocacy and representation

POhWER

Information and advocacy services for people who need support because of problems with their mental health

Available Across East Sussex

Find more information about this service on 1Space: POhWER

Recovery college

Sussex Recovery college

Educational courses about mental health and recovery which are designed to increase your knowledge, skills and promote self-management.

Available at the Hastings and Rother Campus and the Eastbourne, Hailsham and Seaford, High Weald, Lewes and Havens Campus

Find more information about this service on 1Space: Sussex Recovery college

Discovery College

A learning journey to wellbeing for children, young people (ages 12 to 20 years) and supporters (relatives, friends and carers)

Available at the Hastings and Rother Campus and the Eastbourne, Hailsham and Seaford, High Weald, Lewes and Havens Campus

Find more information about this service on 1Space: Discovery College

Low cost counselling services

Sussex Community Counselling

Low-cost counselling by a BACP-accredited service offered in Newhaven, Lewes, Hailsham and Eastbourne (includes funded youth counselling in the Havens area)

Find more information about this service on 1Space: SCDA Sussex Community Counselling

Counselling Plus Community

A charity which offers confidential affordable counselling to people aged 16 years +, in Hastings & Rother, at times of stress, change, pain or loss.

Available in Hastings, Bexhill, Rye and Northiam

Find more information about this service on 1Space: Counselling Plus Community

Self-help mental health resources

Books on Prescription

Self-help books for adults, young people and families available from your library for people who are finding it difficult to cope or need advice on a specific emotional or mental health problem

Available across East Sussex

  • Tel: 0345 6080196

Find more information about this service on 1Space: Books on prescription

Wellbeing boxes

Boost your wellbeing and take ownership of your health by borrowing a wellbeing box from your library. Each box contains interactive resources, local service information and literature about different areas of wellbeing, using the Five ways to mental wellbeing. To reserve a box talk to a member of library staff or book online. Family Wellbeing boxes and Teen Wellbeing Bags are also available to borrow for free.

Available across East Sussex

  • Tel: 0345 6080196

Find out more about this service on 1Space: Wellbeing Boxes

Football therapy

Football therapy

A free, drop-in session aimed at any adult (male or female) who is going through mental well-being issues of any kind.

Available in Lewes

Find more information about this service on 1Space: Football therapy

Service user involvement and engagement

People in Partnership

If you want to help shape the experience and improve the quality of mental health services, we can work alongside you to do so.

Available in Hastings and Rother, Eastbourne, Hailsham and Seaford

Find more information about this service on 1Space: Southdown People in Partnership

Carer support services

Care for the Carers

Supporting carers in East Sussex

Available across East Sussex

Find more information about this service on 1Space: Care for the Carers

ICE (Improving Carers’ Experience)

Information for friends and family (carers) supporting someone with a mental health issue.

Available across East Sussex

Find more information about this service on 1Space: ICE (Improving Carers’ Experience)

WRAP

Discover, Explore, Enhance Wellbeing – Our core aim is to support and encourage people of all ages and backgrounds to create positive change in their lives through Wellness Recovery Action Planning – WRAP

Available across East Sussex

Find more information about this service on 1Space: Coastal Wellbeing WRAP

Drug and alcohol services

STAR

Our goal is to help service users regain control, change the direction of their lives, grow as a person and live life to its full potential.

Available across the whole of East Sussex

Find more information about this service on 1Space: STAR

Armed forces services

Veterans Mental Health Transition, Intervention and Liason (TIL)

We are an NHS service that offers mental health assessments and treatment to anyone in London and South East England who has served in the British Armed Forces and their families or carers.

Available across East Sussex

Find more information about this service on 1Space: Veterans Mental Health Transition, Intervention and Liason (TIL)

Sussex Armed Forces Network (SAFN)

If you, or a close member of your family have served, or are serving in the UK Armed Forces there may be additional help and support available.

Available across East Sussex

Find more information about this service on 1Space: Sussex Armed Forces Network

Non-mental health services

These are free services which are available to anyone and may be of use to those with mental health issues. More services can be found on East Sussex 1Space.

Adult Social Care and Health – Anyone can ask Health and Social Care Connect for an assessment of social care needs. You can do this for yourself or on behalf of someone you know. They will respond to your request within three working days.

Support for vulnerable people from BME communities

FTT (Friends Families and Travellers)

Helping gypsies and travellers get a good deal

Available across East Sussex

Find more information about this service on 1Space: FTT

Vandu language services

Interpreting, translation and advocacy services throughout the South East of England in over 120 languages, helping to support your organisation in bridging the language gap with your clients and patients.

Available across East Sussex

Find more information about this service on 1Space: Vandu language services

The Links Project

Advice and assistance for black and ethnic minority communities, including asylum seekers and refugees

Available across East Sussex

Find more information about this service on 1Space: The Links Project

Advocacy and representation

Healthwatch

Every comment counts – the independent consumer champion, gathering and representing the views of the public on issues relating to health and social care

Available across East Sussex

Find more information about this service on 1Space: Healthwatch

Vandu advocacy

Bilingual advocacy allows people who can’t yet understand English to make informed decisions about their health and social care.

Available Across East Sussex

Find more information about this service on 1Space: Vandu language services

Welfare benefits advice

Welfare Benefits Helpline

Available in Hastings, Rother, Eastbourne, Hailsham and Seaford areas.

Find more information about this service on 1Space: Welfare Benefits Helpline

Physical health and wellbeing

Physical health and mental health impact on one another. A healthy lifestyle improves both physical and mental wellbeing, and reduces the risk of heart disease, respiratory and mental health problems.

Diet, exercise, smoking, sexual health and drinking alcohol play an important role in how our bodies function and how we feel.

Individual lifestyle changes, and incorporating the Five Ways to Wellbeing, make a big difference to physical and mental health and wellbeing

Wellbeing has two main elements; feeling good and functioning well. The New Economics Foundation (NEF) has developed the ‘Five Ways to Wellbeing’; a set of evidence-based actions that help to promote personal wellbeing. A small improvement in wellbeing can help to decrease some mental health problems and help people to flourish. The services in this directory will be able to provide information and advice on things that people can do to take action on each of the Five Ways to Wellbeing.

Connect… With the people around you. With family, friends, colleagues and neighbours. At home, work, school or in your local community. Think of these as the cornerstones of your life and invest time in developing them. Building these connections will support and enrich you every day.
Be active… Go for a walk or run, step outside, cycle, play a game, garden, dance. Exercise makes you feel good. Most importantly discover a physical activity you enjoy and one that suits your level of mobility and fitness.
Take Notice… Be curious. Catch sight of the beautiful. Remark on the unusual. Notice the changing seasons. Savour the moment, whether you are walking to work, eating lunch or talking to friends. Be aware of the world around you and what you are feeling. Reflecting on your experiences will help you appreciate what matters to you.
Keep Learning… Try something new. Rediscover an old interest. Sign up for that course. Take on a different responsibility at work. Fix a bike. Learn to play an instrument or how to cook your favourite food. Set a challenge you will enjoy achieving. Learning new things will make you more confident as well as being fun.
Give… Do something nice for a friend or a stranger. Thank someone. Smile. Volunteer your time. Join a community or group. Look out as well as in. Seeing yourself, and your happiness, linked to the wider community can be incredibly rewarding and creates connections with the people around you.

Community Pharmacies

We can help you with advice about your medicines and also offer other services like; stop smoking, emergency contraception, chlamydia testing, health checks, flu vaccination and substance misuse services. They can also help you with minor health conditions with advice over the counter. To find your nearest pharmacy and see what they can do for you, visit the NHS website

Lifestyle changes

Free services across East Sussex which can help you make the lifestyle changes you want to make

Sexual Health Services

East Sussex Sexual Health Services

Provision of STI and HIV testing, free treatment, condoms, emergency hormonal contraception and all forms of contraception, HIV treatment and care.

  • Tel Hastings: 01424 464 750
  • Tel Eastbourne: 01323 416 100

Find out more information about this service on 1Space: East Sussex Sexual Health Services

Drug and Alcohol Service

STAR – East Sussex Drug and Alcohol Service

For anyone who is concerned about their own or someone else’s drinking or use of drugs

Find out more information about this service on 1Space: STAR

Eat well, move more, be smoke free, drink less

OneYou East Sussex

Helping you prevent diabetes, heart disease, kidney disease, stroke, and dementia.

  • Tel: 01323 404600

Find out more information about this service on 1Space: OneYou East Sussex

Overview of mental health support in East Sussex

If you suspect you are unwell or someone you know is showing signs of mental ill-health the first thing you should do is visit your GP. Mental health issues are common and treatable. The sooner you seek help, the better.

Mental health issues are not weaknesses, and people shouldn’t feel ashamed to talk about them.

In addition to visiting your GP, in East Sussex there are mental health services available that can be accessed without a referral. These services have a common goal:

  • to offer support according to personal choices and levels of need,
  • to develop strategies to enable recovery,
  • to improve and maintain better mental health,
  • and to live life as fully as possible.

All of the provision listed in this directory can support a broad range of mental health needs such as, but not exhaustively:

  • people who have common or moderate mental health needs, where their mental health is adversely impacting on their lives or impeding them to access their typical activities, routines or responsibilities;
  • people who have long term, and enduring mental health conditions; and
  • people in secondary care, who may have used services before, may become unwell and require access to a safe environment to receive support and move towards their personal recovery goals.

This support is commissioned by the ‘East Sussex Joint Mental Health Commissioning Unit’, on behalf of East Sussex Clinical Commissioning Groups (CCGs) and East Sussex County Council Adult Social Care and Health (ASC&H).