Getting help from us

Get in touch by phone, email, text, web chat, BSL, minicom or post.

Find out if you could be eligible for support and the type of help that is available.

We carry out an assessment to work out what care and support you may need.

Read leaflets and factsheets about care and support, finance and safeguarding topics.

If you struggle to communicate your wishes, an advocate can help you to get your voice heard.

Find out how to arrange independent financial advice.

How to make a complaint or tell us about our experiences with adult social care services.

How to cancel care and support services, either for yourself or someone else.