Getting help from us
Contact us
Get in touch by phone, email, text, web chat, BSL, minicom or post.
Who can get help from us
Find out if you could be eligible for support and the type of help that is available.
What is an assessment?
We carry out an assessment to work out what care and support you may need.
Leaflets and factsheets
Read leaflets and factsheets about care and support, finance and safeguarding topics.
Independent advocacy
If you struggle to communicate your wishes, an advocate can help you to get your voice heard.
Get advice about money
Find out how to arrange independent financial advice.
Make a complaint or give feedback
How to make a complaint or feedback about adult social care and health services.
Healthy living and wellbeing services
Find free local services to help you stop smoking, manage your weight and stay healthy.
Cancel care and support services
How to cancel care and support services, either for yourself or someone else.