Customer feedback


Coronavirus (COVID-19) – help and support

Visitors to East Sussex County Council buildings are asked to continue wearing face coverings (unless exempt). This will help us protect our customers and staff – your safety is a priority. Lower infection rates will also help us maintain the level of public service we can offer.

3. Contact the Corporate Complaints Team

You can submit your complaint online, by phone, by writing to us or visiting us by appointment. We will acknowledge we have received your complaint within three working days.

Submit your complaint

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Corporate Complaints webform

Contact details

Customer Services Team
East Sussex County Council
County Hall, St Anne’s Crescent,
East Sussex BN7 1UE

Email Corporate complaints

Phone: 01273 482913

We’re open 8.30am to 5pm Monday to Thursday; 8.30am to 4.30pm Friday.

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