Library accounts that are not in use are set to expire after 2 years. This is to ensure that customer data is not kept for longer than needed, and to conserve data storage space.
To renew an expired account, login to My account and select the Personal details section on the dashboard. This will allow you to confirm your contact details and renew your account. You will need your library PIN to use this facility. Please use the PIN reset form if you do not have this.
If you are unable to renew your account, please contact us online, call our enquiries line on 0345 60 80 196 or visit any East Sussex Library. You will need to provide your borrower ID (the number on your library card) or a form of identification.