Library enquiries and comments form

If you have forgotten your library PIN, please use the PIN reset form.

If you wish to renew an expired library account, please login and visit the Personal Details section of your online account.

If you would like us to purchase a book, go to our requests and reservations page. In the Request to Purchase box, please click the link Suggest an item for purchase – you will need your card and PIN for this.

Use this form to make an enquiry, comment or complain about services and suggest improvements. Our library staff will respond within 5 working days.

To find out how we will use your personal data, please read our privacy notice regarding complaints and enquiries.

Please visit our Account, Catalogue and Library FAQs for online support. If you wish to speak to a member of staff, please call 0345 60 80 196.