Disruption to council services

This is our central point for news about council services when they are affected by events outside our control. We update this page as news comes in.

You can follow @EastSussexCC on Twitter

General support during coronavirus (COVID-19) outbreak

Schools, children and families

Adult social care and mental health

Adult social care

Linden Court (Learning Disability day centre) is now open.

The following services are now temporarily closed:

  • Occupational Therapy (OT) clinics
  • Blue Badge clinics
  • Day services for older people. Support will still be offered to day service clients depending on their level of need
  • Skills Development and Employment Pathway (SDEP).

Changes have been made to the following services:

  • Social care assessments, reviews and safeguarding enquiries will be completed by phone wherever possible
  • The Carers’ Breaks service is still running and aiming to contact people by phone where possible
  • Learning disability respite services are still running, but the service is prioritising crisis situations
  • Learning disability day services remain open with some reductions planned. There is limited access to transport in some cases.

If you already use any of these services and have any queries, please contact the service directly.

To report abuse or neglect, apply for care and support or get support for a carer please continue to contact Adult Social Care.

If you are an Adult Social Care provider, see our page on COVID-19 updates for providers in East Sussex.

Community mental health services

Services are continuing and clients who were being supported face-to-face are now being offered regular support by phone or email. New referrals can be made. For further information please see:

Libraries and archives

Libraries

Battle, Crowborough, Eastbourne, Hastings and Newhaven libraries have reopened with limited services. Library layouts have been changed for social distancing, meaning there will be fewer books to borrow.

A new ‘select + collect’ service lets people choose up to 20 books online or via phone, which can be picked up and kept until 30 September.

A limited number of computers are available to book in advance for 45-minute sessions, but there will be no study space, reference material, customer toilets or events.

Please follow instructions from staff to keep everyone safe. They will limit numbers, ask you to use hand sanitiser at the entrance and follow signs.

We will increase cleaning, distance furniture and computers, and quarantine books between uses.

See the Libraries reopening plan for full details about what to expect when you visit.

All other libraries remain closed for the time being, but we hope to open more later in the summer and autumn.

Our online library services are available 24 hours a day, with a wide range of eBooks, aAudiobooks, eComics and eMagazines and reference material that you can read on your computer, tablet or mobile.

The Keep (Archive Centre)

The reading room at The Keep, our archive centre in Moulsecoomb, has reopened with safety measures in place. Visitors need to book an appointment on The Keep website and can pre-order three documents to view. Shorter opening hours are in place. Visitors must keep 2 metres away from others at all times and follow instructions from staff and signs.

All other services remain closed but we hope to reopen later in the summer or early autumn.

Register Offices

Weddings and Civil Partnerships

East Sussex Register Offices, licensed venues and places of worship are now able to hold weddings and civil partnerships. New ceremony bookings can also be made.

All ceremonies will be subject to current Government guidelines highlighted in the GOV.UK guidance for small marriages and civil partnerships.

Notices of Marriage and Notice of Civil Partnership

Notice appointments are available for couples with ceremonies or signing bookings within two months. If your ceremony is more than two months away, you will be contacted to make an appointment nearer the time. For more details see our Ceremonies in East Sussex website.

Death and birth registrations

We are registering all deaths by telephone and by appointment only. See Register a death.

We are registering births. We will contact families with newborn children by telephone to arrange this. See Registering a birth. New parents can claim Child Benefit and Universal Credit for their baby without a birth certificate.

Copies of certificates can be ordered online at Order copies of birth, death, marriage and civil partnership certificates online.

Rubbish and recycling

Our household waste recycling sites (‘tips’) are open. However, with social distancing still necessary, the service is restricted and there may be lengthy queues.

Cars may attend daily but vans may only visit on Tuesdays and Thursdays, due to their bigger capacity and time taken to empty them. Van drivers need to bring a proof of address (driver’s licence or recent utility bill) and they will be subject to new trade waste inspections.

Trailers are not currently permitted.

Before visiting, please check the information for your local site: Rubbish and recycling in East Sussex.

Please reduce your waste where possible and recycle as much as you can through your kerbside collections.

Roads, transport and parking

Bus services

Bus operators and community transport providers have reduced their services – for details, see bus service changes.

Older persons and disabled persons concessionary bus passes in East Sussex are being accepted for free travel at all times until 1 September.

Please check the bus operators’ websites for the latest position.

Face coverings are now compulsory for travel on all public transport, except for people who have exemptions from wearing them. See GOV.UK for the latest position.

Parking

Health and care workers and NHS volunteers delivering essential services can park for free in on-street bays. For full details, see parking charges suspended for health and care workers.

There are also changes to where resident permit holders can park in Eastbourne, Hastings and Lewes, and some other parking services are running differently from normal. See Temporary changes to parking during coronavirus.

Roadworks

Some work on roads and footpaths is continuing. For our coronavirus highways update, see East Sussex Highways

For other latest information please follow ‘East Sussex roads’ or Sussex Police on Twitter or see the BBC live traffic news.

Countryside sites

Seven Sisters Country Park is open, but the visitor centre and toilets remain closed.

Grants, funding and resources for not for profits

A special edition of Funding News has been produced to provide resources, support and grants for organisations and individuals.

Translated guidance on COVID-19

Government guidance available in many languages, on GOV.UK:

NHS advice from Doctors of the World, produced in partnership with the British Red Cross, available in 34 languages:

SignHealth is a deaf health charity which produces daily updates of government guidance in British Sign Language: