Computers and Internet in libraries

1. Book a library computer

Where you can use computers

Every library has computers that you can use free of charge. These computers shut down 15 minutes before the library closes.

To use our computers please bring your library card or proof of identity. If a computer is available, you can sign in with your library card number and PIN and get up to an hour straight away. You’ll be asked to agree to our acceptable use policies.

All of our libraries also offer free wifi if you want to use your own device.

How to book

We recommend booking a computer in advance. Please let us know if you want to use a scanner when you book.

  • By phone – book sessions of up to one hour by phoning 0345 6080196.
  • Self-service – if you’re already using a library computer, you may extend your session depending on how busy the computers are that day, or book up to five sessions in advance.
  • Online – you can book a session yourself using our book my computer session page. Log in with your library card and PIN. Not all computers and sites are available via this page, so if you can’t find the site you want please call the library service as above.

Children’s computers

There are computers in the children’s areas of libraries. A parental consent form, available from staff at the counter, must be signed before children can use them. Website content is filtered but this doesn’t always block unsuitable material.

  • Children aged 8 to 15 can use the computers on their own but parents and guardians are responsible for what they do on the Internet.
  • Children under 8 years old must have an adult with them when they use our computers.

Things you can do on library computers

  • Free Internet and web-based email.
  • Free access to subscription websites like Ancestry, Find My Past, Theory Test Pro and Encyclopaedia Britannica
  • Software for word processing, spreadsheets, creating presentations, newsletters and editing photos.
  • Save files temporarily to the My Documents folder on the computer – they are automatically deleted at the end of your session to protect your privacy.
  • Open or save files on USB memory sticks, CD-R and CD-RW.
  • Memory card reader for digital cameras, so you can edit, email or print photos. Printing is on standard photocopy paper only.
  • A scanner in each library to scan images or documents and convert existing documents to save/edit in MS Word.
  • Microsoft on screen keyboard and screen magnifier and access to mouse settings
  • Dolphin Supernova magnifier and screen reader software.

2. Free wifi in libraries

Free WiFi is available in all of our libraries.

You can use your own device to access this service. Log in using your library card and PIN, except in Uckfield where you simply sign up for the service.

If you are not a library member bring some proof of ID so you can join the library.

Our WiFi uses the library network. To make sure that all customers can access the service we do have some restrictions in place

  • Sessions are limited to 2 hours per session with a maximum of four hour per day
  • Use is limited to 1024 MB uploads and downloads per day

3. Getting help using computers

Computer buddy volunteers

Computer buddies are volunteers who spend time in libraries helping out when people get stuck using our computers and the Internet. Sometimes they may be able to help you with your own device as well.

If you know the basics of using computers but can get stumped by quite simple problems please ask staff for details of buddies in your area.

How to book

You can ask for general help and advice when a buddy is available in the libraries below, or book a session by phoning 0345 6080196.

  • Battle Library – Wednesdays 10.30am to 12 noon. Thursdays 2pm to 3.30pm. Available in library or book in advance
  • Bexhill Library – Tuesdays 2.15pm to 3.45pm. Wednesdays 2pm to 4pm. Thursdays 2pm to 6pm. Fridays 10:30am – 12:30pm
  • Crowborough Library – Ring Crowborough Library to book a place.
  • Eastbourne Library – Monday to Saturday, morning and afternoon sessions.
  • Hailsham Library – Thursday 10am to 12 noon by appointment. Saturday 10am to 12 noon.
  • Hampden Park Library – Mondays 10.30am to 12.30pm.
  • Hastings Library – Mondays 1.30pm – 3.30pm. Tuesdays 10.30am – 12.30pm. Thursdays 10.30am – 12.30pm.
  • Heathfield Library – Mondays 11am to 1pm. Tuesdays 10am to 1pm.
  • Hollington Library – Tuesdays 1pm to 3pm. Thursdays 11am to 12.30pm – Beginners course. Please contact Hollington Library to book a place.
  • Lewes Library – Tuesdays 10.30am to 12.30pm. Thursdays 1.30pm to 3.30pm.
  • Newhaven Library – Tuesdays 10am to 12 noon. Fridays 2pm to 4pm. Advance booking is recommended.
  • Peacehaven Library – Tuesday 10am to 12 term time only. Fridays 2pm to 4pm.
  • Rye Library - Wednesdays 10.30am – 12.30pm.
  • Seaford Library – Mondays 2pm to 4pm, Tuesdays 10.30am to 12.30pm, Wednesdays 10am to 12.45pm, Thursdays 2pm to 4pm, Fridays 10.30am to 12.30pm.
  • Uckfield Library – Tuesdays 10am to 12pm.
  • Wadhurst Library – Wednesdays 10.30am to 12.30pm.

Computer courses

We offer courses and qualifications in libraries. You need to visit a learning centre to sign up.

You can also watch training videos – called Hoonuit Training – to learn how to use the most popular computer software, including Microsoft, Apple and Google products. You’ll need to create an account using your library card number to watch these videos anywhere, in libraries or at home.

IT for You – Basic IT sessions

Learn how to use email, construct a CV, search and apply for work online and access online services and support.

Our IT for You volunteers offer 1 to 1 and group training sessions at:

Crowborough Library – Tuesday 10.30am to 12.30pm.

Eastbourne Library – Friday 10.30am to 12.30pm.

Hailsham Library – Monday 12.30pm to 2.30pm.

Hampden Park Library – Thursday 2pm to 4pm.

Hastings Library – Monday 10.30am to 12.30pm

Heathfield Library – Tuesday 2.30pm to 4.30pm.

Lewes Library – Thursday 10.30am to 12.30pm.

Newhaven Library – Tuesday 2pm to 4pm.

Peacehaven Library – Friday 2pm to 4pm.

Uckfield Library – Thursday 10.30am to 12.30pm.

To book, phone 01323 463759 or drop in to a participating library during the IT for You session.