Computers and Internet in libraries

1. Book a library computer

Where you can use computers

Every library has computers that you can use free of charge. These computers shut down 15 minutes before the library closes.

To use our computers please bring your library card or proof of identity. If a computer is available, you can sign in with your library card number and PIN and get up to an hour straight away. You’ll be asked to agree to our acceptable use policies.

All of our libraries also offer free wifi if you want to use your own device.

How to book

We recommend booking a computer in advance. Please let us know if you want to use a scanner when you book.

  • By phone – book sessions of up to one hour by phoning 0345 6080196.
  • Self-service – if you’re already using a library computer, you may extend your session depending on how busy the computers are that day, or book up to five sessions in advance.
  • Online – you can book a session yourself using our book my computer session page. Log in with your library card and PIN. Not all computers and sites are available via this page, so if you can’t find the site you want please call the library service as above.

Children’s computers

There are computers in the children’s areas of libraries. A parental consent form, available from staff at the counter, must be signed before children can use them. Website content is filtered but this doesn’t always block unsuitable material.

  • Children aged 8 to 15 can use the computers on their own but parents and guardians are responsible for what they do on the Internet.
  • Children under 8 years old must have an adult with them when they use our computers.

Things you can do on library computers

  • Free Internet and web-based email.
  • Free access to subscription websites like Ancestry, Find My Past, Theory Test Pro and Encyclopaedia Britannica
  • Software for word processing, spreadsheets, creating presentations, newsletters and editing photos.
  • Save files temporarily to the My Documents folder on the computer – they are automatically deleted at the end of your session to protect your privacy.
  • Open or save files on USB memory sticks, CD-R and CD-RW.
  • Memory card reader for digital cameras, so you can edit, email or print photos. Printing is on standard photocopy paper only.
  • A scanner in each library to scan images or documents and convert existing documents to save/edit in MS Word.
  • Microsoft on screen keyboard and screen magnifier and access to mouse settings
  • Dolphin Supernova magnifier and screen reader software.

2. Free wifi in libraries

Free WiFi is available in all of our libraries.

You can use your own device to access this service. Log in using your library card and PIN, except in Langney and Uckfield where you simply sign up for the service.

If you are not a library member bring some proof of ID so you can join the library.

Our WiFi uses the library network. To make sure that all customers can access the service we do have some restrictions in place

  • Sessions are limited to 2 hours per session with a maximum of four hour per day
  • Use is limited to 1024 MB uploads and downloads per day

3. Getting help using computers

Computer buddy volunteers

Computer buddies are volunteers who spend time in libraries helping out when people get stuck using our computers and the Internet. Sometimes they may be able to help you with your own device as well.

If you know the basics of using computers but can get stumped by quite simple problems please ask staff for details of buddies in your area.

How to book

You can ask for general help and advice when a buddy is available in the libraries below, or book a session by phoning 0345 6080196.

  • Battle Library – Wednesdays 10.30am to 12 noon. Thursdays 12 noon to 2pm. Available in library or book in advance
  • Bexhill Library – Mondays 10.15am to 12.15pm. Tuesdays 2.15pm to 3.45pm. Wednesdays 2pm – 4pm. Thursdays 2pm – 6pm. Fridays 2pm – 4pm
  • Crowborough Library – Ring Crowborough Library to book a place.
  • Eastbourne Library – Monday to Saturday, morning and afternoon sessions.
  • Hailsham Library – Thursday 10am – 12 noon by appointment. Friday 11am – 12 noon, by appointment. Saturday 10am – 12 noon.
  • Hampden Park Library – Tuesdays 11am – 1pm. Fridays 3pm – 5pm
  • Hastings Library – Ring and ask to speak to Hastings Library for details.
  • Heathfield Library – Monday 10 – 12. Tuesday 10 – 12.
  • Hollington Library – Thursdays 11.00am – 12.30pm – Beginners course. Please contact Hollington Library to book a place.
  • Lewes Library – Tuesday 2 – 4. Saturday 10.30 – 12.30.
  • Newhaven Library – Tuesdays 10am to 12 noon, Thursdays 1pm – 2.30pm and Fridays 2pm to 4pm. Advance booking is recommended
  • Peacehaven Library – Tuesday 10 – 12 term time only. Tuesday 2pm – 4pm and Friday 2pm to 4pm
  • Seaford Library – Monday 2 – 4. Tuesday 10 – 12. Wednesday 10 – 12. Thursday 2 – 4. Saturday 10 – 12.
  • Uckfield Library – Tuesday mornings.

Computer courses

We offer Learndirect courses in libraries. You need to visit a learning centre first to sign up.

You can also watch training videos – called Atomic Training – to learn how to use the most popular computer software, including Microsoft, Apple and Google products. You’ll need to create an account using your library card number to watch these videos anywhere, in libraries or at home.

IT for You – Basic IT sessions

Learn how to use email, construct a CV, search and apply for work online and access online services and support.

Our IT for You volunteers offer 1 to 1 and group training sessions at:

Hailsham Library – Monday 12.30pm

Hastings Library – Monday 10.30pm

Crowborough Library – Tuesday 10.30am

Heathfield Library – Tuesday 2.30pm

Newhaven Library – Tuesday 12.00pm

Lewes Library – Thursday 10.30am

Seaford Library – Tuesday 10.30pm

Uckfield Library – Thursday 10.30am

Eastbourne Library – Friday 10.30am

To book, phone 01323 463759 or drop in to a participating library during the IT for You session.