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Select and Collect

We have set up a Select and Collect scheme to ensure customers can still access a wide range of stock quickly and safely. See below how the scheme works

See how it works...

Select - how to request books

Either call 0345 60 80 196 or use the online form to let us know what type of books you would like to read and which of the open libraries you would like to collect them from. At this time, we are unable to provide specific titles so please let us know the genres or subjects you would like, for example crime or cookery.

Please use the request notes to expand on your request and let us know your preferences, for example paperback books or large print books, or if you’d like us to select books from the Saved List on your account. There's more information on Saved Lists at the bottom of this page.

You can request up to 20 items from the Select and Collect Scheme.

Don't forget to select the library for collection from the dropdown list.

Collect - how to collect your books

Please allow 5 working days between your order and visiting the library to collect your books. We will keep your books to one side for a maximum of 10 working days from order but if you’re not able to pick up your books within this time, please contact us.

After 5 working days you can collect your books from the library you selected. Let the staff on the door know that you are there to pick up your books and be prepared to show your library card for identification. The books will already be issued to your account and you won’t have to enter the library to collect your books. 

How to return your books

You can return your books on the self service kiosks, at front desk or using the book drop available outside the library.

This facility allows you to compile a list of records from the catalogue. You can then use this list of records for a number of purposes as follows:

  • Email details of the saved records to a nominated address
  • Download details of the saved records to a local disk file
  • Place a reservation on a selection of the records in your list, or place a reservation on all the records in the list (if there are 30 or less)

You do not need to login to use 'my savedlist' and there is no limit to the number of records you may have in your list. If you are not logged on however the list will only be temporary, to create a permanent list you will need to login to your account.

To add records to your savedlist, perform a search in the catalogue to find the records you would like to save. If you retrieve a more than one record, your result set will be displayed in brief display. From a brief display, there are three ways you can add a record to your savedlist:

  1. Click on the  icon to quickly save individual titles to your active savedlist.
  2. Mark the checkbox for titles you would like to save, and then select the Save selections under the Options menu.
  3. From the Options menu select Save all. This will save every record in your current query to your current savedlist.

If you are logged in always remember to select your chosen savedlist from the user account menu to ensure the records are saved to the right list.

To remove records from your savedlist: Login to My account and access the dashboard. Select View all savedlists. Select the savedlist which you want to remove items from. Once in your list there are three ways in which you can remove records: Click on the icon next to the titles you wish to remove. This will unselect that title and delete it from your list. Mark the checkbox for titles you would like to remove, and then select the Remove selections under the Options menu. From the Options menu select Remove all. This will remove every record in from your current savedlist. If you have created a savedlist without logging in it will be kept the system for two days. It will be automatically cleared after this time.

Once you have added records to your savedlist, you can perform a number of functions with the records in the list as follows:

Browse Records

You can browse through the records in your savedlist as you would any other set of retrieved records. Your list will initially be presented in brief display. Click on a title link to display the selected record in full display.

Sort Set

You can use this option to sort the records in your list before emailing or downloading the records if required. You can use the Sort by option at the top of the results.

Refine Results

You can use this option to reduce the number of records displayed or used for emailing and downloading.
To refine your set:

  1. Access your savedlist
  2. From the Options menu select Refine results
  3. Enter your refine search criteria and click the Search button. The records remaining in your savedlist will be redisplayed.

This process does not actually remove records from your savedlist. You can return to your original savedlist by selecting the navigation breadcrumb to go back to the previous set or access your savedlist again.

Email Record Details

This facility allows you to email your saved records to the nominated email address. You can choose to output the records in Citation format or Full format (please see below). To email records in your savedlist:

  1. Open your savedlist.
  2. Sort or Refine the set if you wish.
  3. From the Options menu select Email savedlist.
  4. Select the format you want.
  5. Enter the email address in the Email To: input box.
  6. Enter the subject for your email in the Subject: input box (or leave as the default).
  7. Click the Send email button.

Download Record Details

This facility allows you to download the records in your savedlist to a local file or USB memory stick You can choose to output the records in Citation format or Full format (please see below). To download records in your savedlist:

  1. Open your savedlist.
  2. Sort or Refine the set if you wish.
  3. From the Options menu select Download savedlist.
  4. Select the format you want.
  5. Click the Download button.

Email and Download Output Formats

Records included in emails or downloaded to a local file can be output in one of two formats:

  • Citation - provides a brief reference to the work suitable for inclusion in bibliographies.
  • Full - includes all the information available for the work in the same format as displayed in full display on the system.
How many books can I order?
You can order up to a maximum of 20 books

Can I pick up my books in any library?
The scheme runs in all libraries.

Do I need to issue the books when I picked them up?
No, the books will be already issued to you when you pick them up.

How do I return the books?
You need to return the books to the same libary where you picked them up. You can use the drop box in the library if available.

What is a savedlist?
SavedLists work in similar way than wish lists. where you can save the records of books you would like to borrow in the future. Learn more about Savedlist

How do I know when I can collect the books?
You can pick up you books 5 days after you submitted your request. If you have an email address set up in you account, we will send a courtesy email to this address, but we will not be able to contact you by letter or phone.

 

View my active saved list