Computers and Internet in libraries

3. Getting help using computers

Computer buddy volunteers

Computer buddies are volunteers who spend time in libraries helping out when people get stuck using our computers and the Internet. Sometimes they may be able to help you with your own device as well.

If you know the basics of using computers but can get stumped by quite simple problems please ask staff for details of buddies in your area.

How to book

You can ask for general help and advice when a buddy is available in the libraries below, or book a session by phoning 0345 6080196.

  • Battle Library – Wednesdays 10.30am to 12 noon. Thursdays 2pm to 3.30pm. Available in library or book in advance
  • Bexhill Library – Tuesdays 2.15pm to 3.45pm. Wednesdays 2pm to 4pm. Thursdays 2pm to 6pm. Fridays 10:30am – 12:30pm
  • Crowborough Library – Ring Crowborough Library to book a place.
  • Eastbourne Library – Monday to Saturday, morning and afternoon sessions.
  • Hailsham Library – Thursday 10am to 12 noon by appointment. Saturday 10am to 12 noon.
  • Hampden Park Library – Mondays 10.30am to 12.30pm.
  • Hastings Library – Mondays 1.30pm – 3.30pm. Tuesdays 10.30am – 12.30pm. Thursdays 10.30am – 12.30pm.
  • Heathfield Library – Mondays 11am to 1pm. Tuesdays 10am to 1pm.
  • Hollington Library – Tuesdays 1pm to 3pm. Thursdays 11am to 12.30pm – Beginners course. Please contact Hollington Library to book a place.
  • Lewes Library – Tuesdays 10.30am to 12.30pm. Thursdays 1.30pm to 3.30pm.
  • Newhaven Library – Tuesdays 10am to 12 noon. Fridays 2pm to 4pm. Advance booking is recommended.
  • Peacehaven Library – Tuesday 10am to 12 term time only. Fridays 2pm to 4pm.
  • Rye Library - Wednesdays 10.30am – 12.30pm.
  • Seaford Library – Mondays 2pm to 4pm, Tuesdays 10.30am to 12.30pm, Wednesdays 10am to 12.45pm, Thursdays 2pm to 4pm, Fridays 10.30am to 12.30pm.
  • Uckfield Library – Tuesdays 10am to 12pm.
  • Wadhurst Library – Wednesdays 10.30am to 12.30pm.

Computer courses

We offer courses and qualifications in libraries. You need to visit a learning centre to sign up.

You can also watch training videos – called Hoonuit Training – to learn how to use the most popular computer software, including Microsoft, Apple and Google products. You’ll need to create an account using your library card number to watch these videos anywhere, in libraries or at home.

IT for You – Basic IT sessions

Learn how to use email, construct a CV, search and apply for work online and access online services and support.

Our IT for You volunteers offer 1 to 1 and group training sessions at:

Crowborough Library – Tuesday 10.30am to 12.30pm.

Eastbourne Library – Friday 10.30am to 12.30pm.

Hailsham Library – Monday 12.30pm to 2.30pm.

Hampden Park Library – Thursday 2pm to 4pm.

Hastings Library – Monday 10.30am to 12.30pm

Heathfield Library – Tuesday 2.30pm to 4.30pm.

Lewes Library – Thursday 10.30am to 12.30pm.

Newhaven Library – Tuesday 2pm to 4pm.

Peacehaven Library – Friday 2pm to 4pm.

Uckfield Library – Thursday 10.30am to 12.30pm.

To book, phone 01323 463759 or drop in to a participating library during the IT for You session.

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