Computers and Internet in libraries

3. Getting help using computers

Computer buddy volunteers

Computer buddies are volunteers who spend time in libraries helping out when people get stuck using our computers and the Internet. Sometimes they may be able to help you with your own device as well.

If you know the basics of using computers but can get stumped by quite simple problems please ask staff for details of buddies in your area.

How to book

You can ask for general help and advice when a buddy is available in the libraries below, or book a session by phoning 0345 6080196.

  • Battle Library – Wednesdays 10.30am to 12 noon. Thursdays 2pm – 3.30pm. Available in library or book in advance
  • Bexhill Library – Tuesdays 2.15pm to 3.45pm. Wednesdays 2pm – 4pm. Thursdays 2pm – 6pm.
  • Crowborough Library – Ring Crowborough Library to book a place.
  • Eastbourne Library – Monday to Saturday, morning and afternoon sessions.
  • Hailsham Library – Thursday 10am – 12 noon by appointment. Saturday 10am – 12 noon.
  • Hampden Park Library – Mondays 10.30am – 12.30pm. Tuesdays 10.45am – 12.45pm
  • Hastings Library – Tuesdays 10.30am-12.30pm. Fridays 2pm-4pm
  • Heathfield Library – Mondays 11am – 1pm. Tuesdays 10am – 1pm.
  • Hollington Library – Thursdays 11.00am – 12.30pm – Beginners course. Please contact Hollington Library to book a place.
  • Lewes Library – Tuesdays 10.30am to 12.30pm and Thursday 1.30pm -3.30pm
  • Newhaven Library – Tuesdays 10am to 12 noon. Fridays 2pm to 4pm. Advance booking is recommended
  • Peacehaven Library – Tuesday 10am – 12 term time only. Tuesday 2pm – 4pm and Friday 2pm to 4pm
  • Seaford Library – Mondays 2pm to 4pm, Tuesdays 10.30am to 12.30pm, Wednesdays 10am to 12.45pm, Thursdays 2.00pm to 4.00pm, Fridays 10.30am to 12.30pm.
  • Uckfield Library – Tuesdays 10am – 12pm
  • Wadhurst Library - Wednesdays 10.30am – 12.30pm

Computer courses

We offer courses and qualifications in libraries. You need to visit a learning centre to sign up.

You can also watch training videos – called Hoonuit Training – to learn how to use the most popular computer software, including Microsoft, Apple and Google products. You’ll need to create an account using your library card number to watch these videos anywhere, in libraries or at home.

IT for You – Basic IT sessions

Learn how to use email, construct a CV, search and apply for work online and access online services and support.

Our IT for You volunteers offer 1 to 1 and group training sessions at:

Crowborough Library – Tuesday 10.30am – 12.30pm

Eastbourne Library – Friday 10.30am – 12.30pm

Hailsham Library – Monday 12.30pm – 2.30pm

Hampden Park Library - Thursday 2.00pm – 4.00pm

Hastings Library – Monday 10.30am – 12.30pm and alternate Saturdays 10.30am – 12.30pm

Heathfield Library – Tuesday 10.30am – 12.30pm

Lewes Library – Monday 10.00am – 12.00pm and Thursday 10.30am – 12.30pm

Newhaven Library – Tuesday 2.00pm – 4.00pm

Peacehaven Library - Friday 2.00pm – 4.00pm

Seaford Library - Currently on hold, please book an IT for You session at Eastbourne, Newhaven or Peacehaven Libraries

Uckfield Library – Thursday 10.30am – 12.30pm

To book, phone 01323 463759 or drop in to a participating library during the IT for You session.

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