Data Subject Rights

Can I ask you to delete my data?

You may be aware of what is commonly referred to as the ‘right to be forgotten’. This is also known as the right to erasure.

This allows individuals to request that their personal data is deleted where there is no justification for its continued use. This right only applies in certain circumstances, which are outlined below:

  1. The data is no longer necessary for the reason(s) for which the Council originally collected or processed it
  2. When you have provided consent for us to process your data and have subsequently withdrawn this consent
  3. If you have objected to us processing your data and we have no overriding grounds for continuing to process it
  4. Your data was processed in breach of the GDPR i.e. it was unlawfully processed
  5. There is a legal requirement to erase the data
  6. The data was collected with parental consent when you were a child and you no longer wish for your data to be held

If you believe you have a good reason to request erasure of your data please complete the form below.

We will require the following evidence to process your request

  • Proof of ID and address. We need proof of name and address, so we only give information to the correct person. We need two pieces of identification to prove who you are; one piece of photographic identification (passport/driver’s license) and one proof of your current address (utility bill/bank statement). We accept photocopies, scanned copies and photographs of documents.
  • Proof of entitlement to make the request. If you are making the request for information about someone other than, or as well as, yourself. Please see our guidance on making a request for information on the supporting documentation required.

ir webform

There are some circumstances where we will be unable to comply with a request for erasure, including:

  • When we have a legal obligation or it is part of our official authority to process the data
  • For public health reasons
  • For certain archiving activities
  • When we need the data in connection with a legal claim

We will respond to all requests sensitively and as quickly as possible. We will aim to respond to all requests within one month of receipt. If we consider your request to be complex or if you submit multiple requests, we may extend the response time to three months. This will be discussed with you as soon as possible after receiving your request and before the end of the first month.

We will give full consideration to all requests and, in particular, those relating to children’s personal data, regardless of your age when you submit a request for the right to be forgotten (the right to erasure).

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