Your feedback matters - easy read



Easy read summary - 2025 to 2026

This leaflet will tell you how you can talk to us about Adult Social Care services.

This leaflet will tell you how you can talk to us about Adult Social Care services.

If you need help to understand this leaflet, you could ask

  • someone in your family or a friend

  • a support worker

  • a carer

  • Health and Social Care Connect - phone 0345 60 80 191

If you need help to understand this leaflet, you could ask

  • someone in your family or a friend

  • a support worker

  • a carer

  • Health and Social Care Connect - phone 0345 60 80 191

We want to provide the best possible support and services in Adult Social Care and Health.

We want to provide the best possible support and services in Adult Social Care and Health.

Sharing feedback with us is when you tell us how you feel about Adult Social Care and Health.

Sharing feedback with us is when you tell us how you feel about Adult Social Care and Health.

We want to know

  • Have we done something well?
  • What could we do better?

We want to know

  • Have we done something well?
  • What could we do better?

We use your feedback to improve the support and services we provide.

We use your feedback to improve the support and services we provide.

To share your feedback, you can get in touch with

  • the person or team who has supported you
  • the Complaints and Feedback Team. 

To share your feedback, you can get in touch with

  • the person or team who has supported you
  • the Complaints and Feedback Team. 

You will not be treated any differently if you share feedback with us.

You will not be treated any differently if you share feedback with us.

We want to hear from you if you are unhappy about your support or something has gone wrong.

We want to hear from you if you are unhappy about your support or something has gone wrong.

We will listen to you and follow the complaints process in this leaflet.

Next page: Getting in touch to give feedback

We will listen to you and follow the complaints process in this leaflet.

Next page: Getting in touch to give feedback