Making a complaint



Making a complaint is when you tell us you are not happy about something.

Making a complaint is when you tell us you are not happy about something.

It is the law that Adult Social Care and Health must reply to you if you make a complaint.

It is the law that Adult Social Care and Health must reply to you if you make a complaint.

  • We will listen to what you tell us
  • We will listen to what you tell us
  • We will work together with you
  • We will work together with you
  • We will find out more about what has happened
  • We will find out more about what has happened
  • We will be fair
  • We will be fair
  • We will reply to you
  • We will reply to you

We will improve our services by learning from your experiences.

Next page: Who can make a complaint

We will improve our services by learning from your experiences.

Next page: Who can make a complaint