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Contact the Blue Badge team

Blue badge delays

We are currently experiencing a very high volume of applications. The current waiting time is a minimum of 12 weeks from the time we receive your completed application. 

Further delays can occur if you need further assessment or we do not receive the right documents.

If your query is about an ongoing application, please include your full name, date of birth and postcode.

Digital assistant: You can ask questions about Blue Badges using our digital assistant. If you know your application number you can also:

  • check the progress of your application
  • upload supporting documents and your photo

The digital assistant is located on the right-hand side of the Blue Badge website pages. Click on it to start using it. The digital assistant will only appear if you say yes to cookies for 'communications and marketing' – check your cookie settings.

Email the Blue Badge team

Phone: 01323 464 244

(Monday, Wednesday and Friday 9am to 4pm)

If the line is busy, please call back.

Please do not contact other Council phone numbers as they do not hold information on blue badge applications.

Write to:

Blue Badge Team
East Sussex County Council
3rd Floor, St Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU