Join Support with Confidence

1. What is Support with Confidence?

Are you a business offering a service or a personal assistant offering one-to-one support to vulnerable adults?

Support with Confidence is an East Sussex County Council accreditation scheme for care and support providers in East Sussex.

Being accredited means people who are looking for care and support in their homes will be confident you’re a provider they can trust.

Scheme members offer services including personal care, meal provision, financial advice, beauty or therapeutic services, gardening, home improvement and transport

Accredited members are included in the following directories:

2. Membership benefits

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Members receive:

  • free training
  • free DBS checks (up to 5 per organisation)
  • networking opportunities
  • support and guidance.

When you are approved:

  • you will be part of a national scheme of vetted and trusted providers
  • you can use the logo on your website and marketing
  • you will be listed in our online directories of service providers.

3. What we expect from you

Before you apply to the Support with Confidence scheme you must make sure that you have read and understood the Code of Conduct, setting out the minimum standards that scheme members must adhere to.This will help you decide your suitability to the scheme before we receive an application and carry out relevant background checks.

The Code covers the following areas:

  • the rights of your clients
  • trust and confidentiality
  • promoting the independence of your clients
  • risk management

Download the Code of Conduct.

4. Apply to join

Personal Assistant applications

Apply to join

Business applications

Apply to join

Membership fees

This document sets out our current membership fees:

Due to COVID-19, we cannot accept postal applications or cheque payments at present.

Please email your completed applications to and pay your application fee either by card payment or bank transfer. Contact us for more details on how to do this.

Contact us

If you have any questions, please contact Support With Confidence.

If you use assistive technology (such as a screen reader) and need the application forms in a more accessible format, please contact us, saying what format you need.