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Help with your housing and staying in your own home

There are services to help you if you are:

  • at risk of losing your home due to domestic abuse, relationship breakdown, money or health issues
  • already homeless or living temporary accommodation, such as a bed and breakfast or hostel
  • living in poor quality or unsuitable accommodation

This includes help to manage your housing issues – from debts and benefits, repairs, landlords and neighbours – to getting support to manage your mental health or substance misuse.

Don’t put it off – it is never too soon to ask for help.

  • STEPS to stay independent is a free and confidential housing support service for people aged 60 or over. You can self-refer to STEPS.
  • Home Works is a free and confidential housing support service for people aged 16 to 59. You will need to be referred by a professional.

Both services offer short term advice and support to help you:

  • look into more suitable accommodation
  • deal with tenancy and mortgage worries
  • keep warm and reduce energy bills
  • ensure your home is safe
  • manage household bills and debts
  • obtain daily living equipment

How to contact STEPS

If you live in Eastbourne, Lewes or Wealden, contact STEPS West:

Phone: 01323 636 448
Text: 01323 636 448
Email: stepswestreferrals@bht.org.uk

If you live in Hastings or Rother, contact STEPS East:

Phone: 01424 718 984
Text: 01424 718 984
Email: stepseastreferrals@bht.org.uk

To find out more, visit: STEPS – Brighton Housing Trust

How to contact Home Works

Home Works only accepts referrals from professionals.

For details on how to access the service, visit: Home Works – Brighton Housing Trust.