Technology enabled care - alarms and monitors
Watch out for telecare scams
Beware of phone scams from callers offering other telecare services. Our telecare provider is Livity Life. They will always carry identification when they visit.
We can provide equipment to help you stay safe and independent:
- at home
- when you are out and about
We call this ‘technology enabled care’. It includes:
- Lifeline alarms in case you fall or need to get help in an emergency.
- Flood and power cut alerts to your emergency contacts and our monitoring service.
- Key safes so that trusted people can enter your home.
- Home security to check if doors and windows are left open and protect against bogus callers.
- Reminders to take medicines, eat and drink and do other tasks.
- ‘Just Checking’ is used for a short time to help see how someone is managing at home. It uses small sensors, not cameras or microphones, to help families and carers understand their daily routine
This equipment is easy to install. We'll do this for you. You do not need a landline phone for it to work.
Eligibility and how to apply
You could get this service if you have:
- a disability or health condition
- care and support needs
You will need to have an assessment to find out if you are eligible.
You can start your assessment online:
If you cannot apply online, you can contact us.
If you are not eligible
You can pay for this service yourself. To find out more, visit Telecare Services Association.
How much does it cost?
It costs £3.85 a week for monitoring. You may be eligible for help with the cost.
‘Just Checking’ is a short-term monitoring device, so there is no charge.
Issues with existing equipment
Contact Livity Life if you already have equipment installed and:
- your equipment is broken; or
- you have any urgent questions
Livity Life
Email: eastsussexTEC@livitylife.co.uk
Phone: 01273 035 193
