Contact Adult Social Care and Health
Health and Social Care Connect is our contact centre for Adult Social Care.
Contact us if you want to:
- report abuse or neglect of an adult (please phone us)
- apply for care and support
- get support for a carer
Apply online
You can use our online self-assessments to apply for:
- social care support
- equipment and adaptations
- carer's assessments
- sensory impairment support
You can apply yourself or on behalf of someone else.
How to contact us
Contact details
- Phone
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0345 60 80 191
8am to 8pm, 7 days a week (including bank holidays)
Calls are charged at a local rate.
- Out of hours emergencies
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Phone 0345 60 80 191 and select option 2 for the Emergency Duty Service.
- Text
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07537 418236
- Web chat
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You need to accept 'cookies that help with communications and marketing' to see our web chat. Find out how to change your cookie settings.
- Minicom via type talk
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18001 0345 60 80 191
- British Sign Language via video
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If you are a BSL user, you can contact us using the SignLive BSL interpreting service.
- Post
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Health and Social Care Connect
St. Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU
Make a complaint or give feedback
To tell us about your experience, contact our Complaints and Feedback team.
What happens when you apply for support
If you apply for care and support from us then we will assess you to find out what help you need. Find out more in our guide:
Who can get help from Adult Social Care
Care and support is not free. Most people will pay towards the cost of their care.
