Pay a Penalty Charge Notice (PCN)
Challenges against Penalty Charge notices (PCNs)
If you challenge or make a representation against a PCN the case will be put on hold from the date your challenge is received. We will aim to respond to you within 25 working days.
To help us deal with your case, please make sure you provide any relevant evidence to support your challenge, along with the PCN number, your name, postal address and email address. If you do not provide these details, it will cause a delay in your case being fully considered.
The PCN will not increase in price or progress until we contact you with our decision.
Please do not contact us about your PCN if it has been less than 25 working days since you submitted your challenge. You can check the status of your PCN at https://esccocm.itsvc.co.uk/
If you pay a PCN the case will be closed and any challenge against it may not be considered.
You can pay a PCN in the following ways:
Online
You will need your PCN number, vehicle registration and your credit or debit card details.
Make sure you enter the details correctly, particularly distinguishing between the numerical 0 and alphabetical o.
When you have entered the PCN number and vehicle registration, a summary of the PCN will be shown.
- To pay the PCN, click on Pay PCN.
- To view the photographs, click on the tab titled View Images.
- To challenge the PCN, click on the tab titled Challenge or Representation.
Post
Cheques or Postal Orders should be made payable to ‘East Sussex County Council’ and sent to:
Parking Team,
Eastbourne Library,
Grove Road,
Eastbourne,
BN21 4TL
Please make sure that you write the PCN number on the back of the cheque or postal order and allow two working days for 1st class post and five for 2nd class.
Telephone
Call 0345 658 5500. You will need your PCN number and your credit or debit card details.
Make sure you enter the details correctly, particularly distinguishing between the numerical 0 and alphabetical o.
In person
You can pay in person by cash, cheque, postal order and credit or debit card in the Battle, Bexhill, Eastbourne, Hastings, Lewes and Rye libraries.
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