What happens if I challenge a Penalty Charge Notice (PCN) and it is not cancelled?
Parking Penalty Charge Notice (PCN) text message scam
We do not send SMS text messages about PCNs. Please see the information on our website about how you can pay a PCN or challenge a PCN.
Parking PCNs
If we decide not to cancel your PCN you have two options, to pay or make formal representations. In some cases we may ask for additional evidence, if this is the case our reply will detail what you need to do.
We will re-offer the opportunity to pay the discounted rate providing you challenged it within 14 days.
To continue to challenge a PCN formal representations need to be made by the registered keeper once a Notice to Owner is received. At this point the discount period no longer applies.
The Notice to Owner fully explains how to make formal representations and details the legal grounds on which these may be made. You must make representations within 28 days of receiving the form. We will then write back to you when we have reached our decision.
If we decide again not to cancel the PCN, we will send you a Notice of Rejection of Representations explaining why.
Bus Lane PCNs
If we decide not to cancel the PCN, we will send you a Notice of Rejection of Representations explaining why. We will re-offer the opportunity to pay the discounted rate providing you challenged it within 21 days.
What happens once a Notice of Rejection of Representations is issued?
You will be given a further opportunity to pay the charge and details on how to appeal to an independent adjudicator. More information on making an appeal can be found on the website of the Traffic Penalty Tribunal.
