What happens if I challenge a Penalty Charge Notice (PCN) and it is not cancelled?
Challenges against Penalty Charge notices (PCNs)
If you challenge or make a representation against a PCN the case will be put on hold from the date your challenge is received. We will aim to respond to you within 25 working days.
To help us deal with your case, please make sure you provide any relevant evidence to support your challenge, along with the PCN number, your name, postal address and email address. If you do not provide these details, it will cause a delay in your case being fully considered.
The PCN will not increase in price or progress until we contact you with our decision.
Please do not contact us about your PCN if it has been less than 25 working days since you submitted your challenge. You can check the status of your PCN at https://esccocm.itsvc.co.uk/
Parking PCNs
If we decide not to cancel your PCN you have two options, to pay or make formal representations. In some cases we may ask for additional evidence, if this is the case our reply will detail what you need to do.
We will re-offer the opportunity to pay the discounted rate providing you challenged it within 14 days.
To continue to challenge a PCN formal representations need to be made by the registered keeper once a Notice to Owner is received. At this point the discount period no longer applies.
The Notice to Owner fully explains how to make formal representations and details the legal grounds on which these may be made. You must make representations within 28 days of receiving the form. We will then write back to you when we have reached our decision.
If we decide again not to cancel the PCN, we will send you a Notice of Rejection of Representations explaining why.
Bus Lane PCNs
If we decide not to cancel the PCN, we will send you a Notice of Rejection of Representations explaining why. We will re-offer the opportunity to pay the discounted rate providing you challenged it within 21 days.
What happens once a Notice of Rejection of Representations is issued?
You will be given a further opportunity to pay the charge and details on how to appeal to an independent adjudicator. More information on making an appeal can be found on the website of the Traffic Penalty Tribunal.
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