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Volunteering roles in libraries

Family history volunteer

Supporting library customers to research their family history using online, microfilm and paper-based resources; either on a pre-booked or drop-in basis.


  • Helping customers with their family history research using online, microfilm and paper-based resources
  • Helping customers develop their own research skills

Skills and experience

  • Friendly and patient with the ability to be sensitive to the issues raised when researching family history
  • Excellent interpersonal and communication skills
  • An interest and knowledge in various family history sites including Ancestry and Find My Past
  • Ability to use computers and the Internet competently
  • Good overview of family history, not just websites but an understanding of the other resources available
  • Understanding of current issues in family history – being aware of new developments
  • Reliable and punctual timekeeping
  • Some experience working with the public an advantage

Other information

  • We will train you
  • The minimum age for this role is 16 years