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Report a problem on a road, path or verge

Highways phone line problem

Unfortunately, we're experiencing technical difficulties with our Highways phone line. While we work to fix the problem, please report Highways emergencies by calling us on 01323 920923.

Use our fault reporting system to pinpoint the problem on a map and your message will be sent direct to the appropriate authority.

Types of problems you can report

Roads and pavements

  • Potholes and general condition
  • Flooding
  • Roadworks
  • Manholes or covers
  • Obstruction
  • Pedestrian crossings
  • Footpath, bridleway or right of way
  • Street furniture
  • Road markings and cats’ eyes
  • Gritting and grit bins


  • Trees
  • Grass
  • Hedges
  • Weeds

Signs and lights

  • Illuminated Signs
  • Non-illuminated signs
  • Street lighting
  • Street and road name plates
  • Traffic lights

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