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Guidance for making a payment online

How to make a payment online

1. You can make a payment to the council online by visiting Contact us | East Sussex County Council and selecting 'Make a payment online'.

A screenshot of East Sussex County Council's Contact us menu page

2. The website defaults to ‘County Council Invoice’. For Adult Social Care, Commercial and Individual Invoices use County Council Invoice.

A screenshot of the East Sussex County Council payment page

3. For any other invoice please select ‘Pay for a different service’ and select the relevant invoice from the drop down menu.

A screenshot of the drop-down menu of different payment types to select

4. Enter the requested information from your invoice or payment request. E.g. customer number and invoice number and click on ‘Add’.

Screenshot of the details to enter to verify a county council invoice

5. Multiple invoices can be paid in one transaction whether these are of the same or a different payment type. Entering details for more than one invoice at a time will populate them in a list and calculate the total.

A screenshot of invoices to pay and pay options

6. When you select Pay an attempt to pay via WorldPay will be made. The following page may be displayed. If necessary, click ‘Continue’ to move on.

A screenshot of the WorldPay secure payment page

7. Follow the on screen instructions to make your payment.

8. Confirmation of payment will be given:

A screenshot of the payment confirmation page




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