Using secure encrypted email to send and receive messages

For most purposes our online contact forms offer a safe and secure way of contacting us.

However, there may be rare occasions where you need to send us confidential attachments or other specially sensitive information. So we also provide a special secure email system to protect confidential information when we send it to you, or receive it from you.

All contents of the email, including any attachments, are encrypted until the person receiving the email unencrypts them using a key or password that only they know.

Our SecureMail system (also referred to as Voltage SecureMail) is available by clicking on the following link.

Please note, this works best with Internet Explorer, not Google Chrome:

SecureMail sign in

The first time you use the system you will be asked to register your mailbox on our system with a password, so only you can use it to correspond securely with us. For details about this and how to use the system please download the guidance for using the East Sussex County Council secure email system.