Adult social care strategy overview - Easy Read version
What is adult social care?
Adult social care helps adults who need care and support.
Our role is to support people to live a healthy and independent life.
What is adult social care?
Adult social care helps adults who need care and support.
Our role is to support people to live a healthy and independent life.
What is a strategy?
A strategy is a plan for the future.
What is a strategy?
A strategy is a plan for the future.
What is a summary of a strategy?
A summary is a short version.
This summary tells you what the main points of the strategy are.
What is a summary of a strategy?
A summary is a short version.
This summary tells you what the main points of the strategy are.
The adult social care strategy 2023 will help our clients, their families, their carers and our staff know what to expect from adult social care.
The adult social care strategy 2023 will help our clients, their families, their carers and our staff know what to expect from adult social care.
How we made this strategy
Before we started writing the strategy, we needed to find out what local people would like us to focus on.
Before we started writing the strategy, we needed to find out what local people would like us to focus on.
More than 500 people who live in East Sussex answered the questions in our surveys.
Their answers have helped us find out
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how people want to be supported to live well in East Sussex
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what matters most to people in East Sussex.
More than 500 people who live in East Sussex answered the questions in our surveys.
Their answers have helped us find out
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how people want to be supported to live well in East Sussex
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what matters most to people in East Sussex.
186 people took part in small group or one-to-one conversations.
They told us
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why things were important about adult social care
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how we could support people.
186 people took part in small group or one-to-one conversations.
They told us
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why things were important about adult social care
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how we could support people.
A group of people who live in East Sussex, called the Citizens Panel, have helped us look at everybody’s answers.
A group of people who live in East Sussex, called the Citizens Panel, have helped us look at everybody’s answers.
We found 6 main things that people who live in East Sussex want us to focus on.
The 6 things are our priorities.
Priorities are things that are the most important to work on at the moment.
We found 6 main things that people who live in East Sussex want us to focus on.
The 6 things are our priorities.
Priorities are things that are the most important to work on at the moment.
Our 6 priorities are
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Having the right support in the right place at the right time
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Getting the right information about care and support
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The cost of living and the cost of care
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Having a suitable home
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Having connections with others
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Group activities, hobbies and volunteering.
Our 6 priorities are
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Having the right support in the right place at the right time
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Getting the right information about care and support
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The cost of living and the cost of care
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Having a suitable home
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Having connections with others
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Group activities, hobbies and volunteering.
What we will do
Priority 1: Having the right support in the right place at the right time.
Priority 1: Having the right support in the right place at the right time.
We will work on making sure that people’s experience of assessments and support is personal to them.
This is to
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make sure that everybody feels treated as an individual
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give people choice about how they are supported.
We will work on making sure that people’s experience of assessments and support is personal to them.
This is to
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make sure that everybody feels treated as an individual
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give people choice about how they are supported.
We will work with care and support providers to make sure that staff have
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the time to do training so they can give the right support to people
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good managers.
A manager is someone you work with who supports you to do a good job.
We will work with care and support providers to make sure that staff have
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the time to do training so they can give the right support to people
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good managers.
A manager is someone you work with who supports you to do a good job.
We will work on making sure that people get the support they need more quickly.
We will work on making sure that people get the support they need more quickly.
We will support people when there are big changes in their lives
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supporting young people as they become adults
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supporting adults in later life as they get older.
We will support people when there are big changes in their lives
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supporting young people as they become adults
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supporting adults in later life as they get older.
Priority 2: Getting the right information about care and support.
Priority 2: Getting the right information about care and support.
We will work on making sure that everyone can access information that they can understand about services.
This includes easy read and other languages.
We will work on making sure that everyone can access information that they can understand about services.
This includes easy read and other languages.
We will find new ways to update people about the support they are getting or have asked to get.
This includes using digital tools like the internet and text messages.
We will find new ways to update people about the support they are getting or have asked to get.
This includes using digital tools like the internet and text messages.
We will make sure there are places in the community where people can be supported to get information about care and support services.
We will make sure there are places in the community where people can be supported to get information about care and support services.
Priority 3: The cost of living and the cost of care
Priority 3: The cost of living and the cost of care
We will improve how staff and services support people to get information about money.
We will improve how staff and services support people to get information about money.
We will improve how we support people with money.
This includes benefits and managing money.
We will improve how we support people with money.
This includes benefits and managing money.
Priority 4: Having a suitable home
Priority 4: Having a suitable home
We will work on making sure that people can live in or move into a home that
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meets their needs
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supports them to live independently
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keeps them safe
We will work on making sure that people can live in or move into a home that
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meets their needs
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supports them to live independently
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keeps them safe
This might include
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using technology, like telecare
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making rooms, like bathrooms, more accessible so that people can use them independently.
This might include
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using technology, like telecare
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making rooms, like bathrooms, more accessible so that people can use them independently.
We will promote the safe accommodation and support that is there for people at risk of not being safe.
Promote means make sure that people know about it and that they can access it if they need to.
We will promote the safe accommodation and support that is there for people at risk of not being safe.
Promote means make sure that people know about it and that they can access it if they need to.
Priority 5: Having connections with others
Priority 5: Having connections with others
We will work on making sure there are accessible activities and other support in the community for people who are feeling lonely or isolated.
Isolated is when you are feeling alone or cut off from other people and services.
We will work on making sure there are accessible activities and other support in the community for people who are feeling lonely or isolated.
Isolated is when you are feeling alone or cut off from other people and services.
We will work on supporting people to connect with friends and neighbours who have shared needs and interests.
We will work on supporting people to connect with friends and neighbours who have shared needs and interests.
Priority 6: Group activities, hobbies and volunteering.
Priority 6: Group activities, hobbies and volunteering.
We will support people to
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connect with communities
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get active
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live well.
We will do this by working together with local people and community groups to find and develop inclusive and accessible activities.
Develop means to make new or make better.
We will support people to
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connect with communities
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get active
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live well.
We will do this by working together with local people and community groups to find and develop inclusive and accessible activities.
Develop means to make new or make better.
We will support
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people to access volunteering
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service providers to work with volunteers.
We will support
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people to access volunteering
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service providers to work with volunteers.
How will we know that this strategy is making a difference to people’s lives?
How will we know that this strategy is making a difference to people’s lives?
We will ask people who live in East Sussex to tell us how they think we are doing with our work on the 6 priorities in this strategy.
We will ask people who live in East Sussex to tell us how they think we are doing with our work on the 6 priorities in this strategy.
We will ask people who live in East Sussex if the 6 priorities in this strategy are still the most important things to focus on.
We will ask people who live in East Sussex if the 6 priorities in this strategy are still the most important things to focus on.
We will change things if we need to.
We will change things if we need to.
How can I contact adult social care?
How can I contact adult social care?
Write
Health and Social Care Connect
St Mary’s House
52 St Leonard’s Road
Eastbourne
BN21 3UU
Write
Health and Social Care Connect
St Mary’s House
52 St Leonard’s Road
Eastbourne
BN21 3UU
Phone
0345 60 80 191
8am to 8pm every day.
Phone
0345 60 80 191
8am to 8pm every day.
Minicom via type talk
18001 0345 60 80 191
Minicom via type talk
18001 0345 60 80 191
More information about adult social care
This is the link to our easy read guide to making a complaint or talking to us about adult social care services.
This is the link to our easy read guide to making a complaint or talking to us about adult social care services.
