Do you look after someone? Easy Read version
Getting support from Adult Social Care - 2023 version
This leaflet will tell you about getting support from Adult Social Care if you look after someone.
There are lots of contact details for places where you can get information and advice.
Getting support from Adult Social Care - 2023 version
This leaflet will tell you about getting support from Adult Social Care if you look after someone.
There are lots of contact details for places where you can get information and advice.
If you need help to understand this leaflet, you could ask
-
someone in your family or a friend
-
a support worker
-
a carer.
If you need help to understand this leaflet, you could ask
-
someone in your family or a friend
-
a support worker
-
a carer.
If you need help to understand this leaflet and have no support, please call Health and Social Care Connect:
Phone 0345 60 80 191
They will help to answer any questions you may have.
If you need help to understand this leaflet and have no support, please call Health and Social Care Connect:
Phone 0345 60 80 191
They will help to answer any questions you may have.
Who is a carer?
A carer is a person who looks after someone who would not be able to manage every day life without help.
A carer is a person who looks after someone who would not be able to manage every day life without help.
They may look after someone who
-
is older
-
has a physical disability
-
has a learning disability or autism
-
has health problems
-
has mental health problems.
They may look after someone who
-
is older
-
has a physical disability
-
has a learning disability or autism
-
has health problems
-
has mental health problems.
How can we help?
We can give you advice and information.
We can give you advice and information.
Anyone can have a carer’s assessment
Anyone can have a carer’s assessment
An assessment looks at:
An assessment looks at:
• Your goals
• Your goals
• What you are doing well
• What you are doing well
-
How caring for someone affects your life and health
-
How caring for someone affects your life and health
• How to get the support you need.
• How to get the support you need.
We can help you to:
We can help you to:
• Have time off from caring
• Have time off from caring
• Use technology to make things easier
• Use technology to make things easier
• Think about your needs, so that you can keep safe and well
• Think about your needs, so that you can keep safe and well
• Get support for the person you care for.
• Get support for the person you care for.
You can complete a carers assessment online
You can complete a carers assessment online
If you need help completing your carers assessment, the East Sussex Carers Centre, Care for the Carers, is also able to help you.
Contact
Care for the Carers
Website cftc.org.uk
Email info@cftc.org.uk
Phone 01323 738 390
Text 07860 077 300
If you need help completing your carers assessment, the East Sussex Carers Centre, Care for the Carers, is also able to help you.
Contact
Care for the Carers
Website cftc.org.uk
Email info@cftc.org.uk
Phone 01323 738 390
Text 07860 077 300
You do not need to have an assessment to be able to get carer support.
Get in touch with Care for the Carers for more information about what support you can get.
You do not need to have an assessment to be able to get carer support.
Get in touch with Care for the Carers for more information about what support you can get.
Supporting you to care
This is a list of things that may be able to
• support you to care
• help you as a carer.
This is a list of things that may be able to
• support you to care
• help you as a carer.
Respite care
Time off from caring.
This could be during the day or overnight.
It can be for a short or a long time.
Health and Social Care Connect
Phone 0345 60 80 191
Email HSCC@eastsussex.gov.uk
Respite care
Time off from caring.
This could be during the day or overnight.
It can be for a short or a long time.
Health and Social Care Connect
Phone 0345 60 80 191
Email HSCC@eastsussex.gov.uk
Telecare
Helpful technology.
For example, emergency buzzers.
Health and Social Care Connect
Phone 0345 60 80 191
Email HSCC@eastsussex.gov.uk
Telecare
Helpful technology.
For example, emergency buzzers.
Health and Social Care Connect
Phone 0345 60 80 191
Email HSCC@eastsussex.gov.uk
Back care
Advice and information about how to look after your back.
Health and Social Care Connect
Phone 0345 60 80 191
Email HSCC@eastsussex.gov.uk
Back care
Advice and information about how to look after your back.
Health and Social Care Connect
Phone 0345 60 80 191
Email HSCC@eastsussex.gov.uk
East Sussex Carers Card
Cheaper entry to leisure activities and savings in shops.
Details of someone to contact if something happens to you.
Care for the Carers
Website cftc.org.uk
Email info@cftc.org.uk
Phone 01323 738 390
Text 07860 077 300
East Sussex Carers Card
Cheaper entry to leisure activities and savings in shops.
Details of someone to contact if something happens to you.
Care for the Carers
Website cftc.org.uk
Email info@cftc.org.uk
Phone 01323 738 390
Text 07860 077 300
Young carers
If you are under 18 and look after someone, you may be a ‘young carer’.
If you are under 18 and look after someone, you may be a ‘young carer’.
You could be helping with the housework as well as caring.
You could be helping with the housework as well as caring.
We can look at what support you need.
We will see if the person you care for needs support.
We can look at what support you need.
We will see if the person you care for needs support.
Care for the Carers also runs activities and groups for young carers.
Website cftc.org.uk
Email Care for the Carers
Phone 01323 738 390
Text 07860 077 300
Care for the Carers also runs activities and groups for young carers.
Website cftc.org.uk
Email Care for the Carers
Phone 01323 738 390
Text 07860 077 300
What can I do for myself?
This is a list of things to think about doing that can help you as a carer
This is a list of things to think about doing that can help you as a carer
Look after yourself
Being a carer can be very tiring and it is important to look after yourself.
Talk to your GP and tell them that you are a carer.
They can help you with things like health checks, and if you are feeling down.
Look after yourself
Being a carer can be very tiring and it is important to look after yourself.
Talk to your GP and tell them that you are a carer.
They can help you with things like health checks, and if you are feeling down.
If you have a job
If you have worked somewhere for more than 26 weeks, you can ask for flexible working.
This is when your work hours or work place changes to help you.
For more information go to
If you have a job
If you have worked somewhere for more than 26 weeks, you can ask for flexible working.
This is when your work hours or work place changes to help you.
For more information go to
Benefits
If you are finding it difficult to pay bills or need help with benefits, you can get free support and advice.
Contact the Hastings Advice and Representation Centre
Phone 0333 344 0681
Open 9am to 5pm Monday to Friday
Benefits
If you are finding it difficult to pay bills or need help with benefits, you can get free support and advice.
Contact the Hastings Advice and Representation Centre
Phone 0333 344 0681
Open 9am to 5pm Monday to Friday
Connect with the East Sussex Carers Centre
Care for the Carers support unpaid carers.
You can get information and advice, counselling and friendship.
Website cftc.org.uk
Email info@cftc.org.uk
Phone 01323 738 390
Text 07860 077 300
Connect with the East Sussex Carers Centre
Care for the Carers support unpaid carers.
You can get information and advice, counselling and friendship.
Website cftc.org.uk
Email info@cftc.org.uk
Phone 01323 738 390
Text 07860 077 300
Other support available
East Sussex 1Space
Information about care and support services in your area.
East Sussex 1Space
Information about care and support services in your area.
Library services
Help to use library services if you are not able to leave someone alone.
Phone 0345 60 80 196
Library services
Help to use library services if you are not able to leave someone alone.
Phone 0345 60 80 196
Care choices
Information about care homes in East Sussex and help to choose one.
Website: carechoices.co.uk
Phone 0800 389 2077
Care choices
Information about care homes in East Sussex and help to choose one.
Website: carechoices.co.uk
Phone 0800 389 2077
Support with Confidence
Information about services that have been checked for quality, training and safety.
Website: eastsussex.gov.uk/swc
Support with Confidence
Information about services that have been checked for quality, training and safety.
Website: eastsussex.gov.uk/swc
Care Quality Commission
Making sure services are good quality and safe.
They can give you information about services.
Phone 03000 61 61 61
Care Quality Commission
Making sure services are good quality and safe.
They can give you information about services.
Phone 03000 61 61 61
Supply Management Team
Part of Adult Social Care.
Advice and guidance for people who pay for support.
Phone 01323 464 060
Supply Management Team
Part of Adult Social Care.
Advice and guidance for people who pay for support.
Phone 01323 464 060
East Sussex Community Information Service (ESCIS)
Information and advice about Community groups and activities.
East Sussex Community Information Service (ESCIS)
Information and advice about Community groups and activities.
Carers UK
Information and advice for carers and professionals
Phone 0808 808 7777
Email adviceline@carersuk.org
Carers UK
Information and advice for carers and professionals
Phone 0808 808 7777
Email adviceline@carersuk.org
How you can help to make services better
Carers Voice Network
Groups for carers who want to be involved in making services better.
Contact Care for the Carers
Website cftc.org.uk
Email info@cftc.org.uk
Phone 01323 738 390
Text 07860 077 300
Carers Voice Network
Groups for carers who want to be involved in making services better.
Contact Care for the Carers
Website cftc.org.uk
Email info@cftc.org.uk
Phone 01323 738 390
Text 07860 077 300
The People Bank
For people who want to get involved in making Adult Social Care services better.
Phone 01273 481565
The People Bank
For people who want to get involved in making Adult Social Care services better.
Phone 01273 481565
If you have been treated badly or are worried about someone
Call Health and Social Care Connect:
0345 60 80 191
If it is an emergency, call 999
Call Health and Social Care Connect:
0345 60 80 191
If it is an emergency, call 999
We will talk to the person.
We will plan how to keep them safe.
We will talk to the person.
We will plan how to keep them safe.
If you need urgent help
If you need help in an emergency, contact your social worker or call Health and Social Care Connect
0345 60 80 191
If you call when Health and Social Care Connect are closed, you will be put through to the Emergency Duty Service who will be able to help you.
If you need help in an emergency, contact your social worker or call Health and Social Care Connect
0345 60 80 191
If you call when Health and Social Care Connect are closed, you will be put through to the Emergency Duty Service who will be able to help you.
Complaints and suggestions
If you would like to talk to us about your service or make a complaint:
If you would like to talk to us about your service or make a complaint:
For more information
Health and Social Care Connect
St Mary’s House
52 St. Leonard’s Road
Eastbourne
BN21 3UU
Health and Social Care Connect
St Mary’s House
52 St. Leonard’s Road
Eastbourne
BN21 3UU
Phone call
0345 60 80 191
Phone call
0345 60 80 191
Text message
07797 878 111
Text message
07797 878 111
Minicom via type talk
18001 0345 60 80 191
Minicom via type talk
18001 0345 60 80 191
This document was made together with the Involvement Matters Team (IMT).
IMT is the East Sussex reference group for adults with learning disabilities.
This document was made together with the Involvement Matters Team (IMT).
IMT is the East Sussex reference group for adults with learning disabilities.
IMT help to create and check the quality of Easy Read information on behalf of the East Sussex Learning Disability Partnership Board.
IMT help to create and check the quality of Easy Read information on behalf of the East Sussex Learning Disability Partnership Board.