Applying for an older person's bus pass
Call centre number
- Our Concessionary Fares bus pass line is currently down, please use 023 9224 8544 if you need to contact our bus pass team.
4. When to apply
We recommend you apply no earlier than:
- 2 months before your state pension age for paper applications.
- 6 weeks before your state pension age for online applications.
The bus pass will normally arrive a week or two before your eligible date.
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