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Feedback and complaints about Children's Services

Longer response times

We are receiving unusually high levels of feedback.
We are reading your enquiries and complaints but it may take us longer than normal to respond to you.

Thank you for your patience.


Can I complain?

You must have:

  • parental responsibility for the child involved
  • no ongoing proceedings relating to the complaint
  • waited no longer than 12 months to complain
  • completed any relevant appeals process