East Sussex mental health directory

1. For people in crisis and suicide prevention

Contact mental health services

The Sussex Mental Healthline is there to offer support and advise you where to get help for yourself or someone you are concerned about.

For callers whose first language is not English, a telephone interpreter can be arranged for other community languages, by phoning the helpline and letting them know the language needed.

  • Sussex Mental Healthline 0800 0309 500 (free phone)

If you have a care plan and crisis card from Sussex Partnership mental health services, these will include details of who you should contact in a crisis. If you can’t find your care plan, contact your community team during the day – 9am to 5pm – from Monday to Friday. Ask for your care coordinator or the person on duty.

For urgent care use NHS 111 First

NHS 111 First (direct access booking) is a new service available across Sussex. Unless it is a medical emergency, the NHS is urging everyone to call 111 rather than turning up at A&E. By calling 111 or visiting their website, you will be able to talk with a mental health professional who can direct you to appropriate help. If needed you will be given a time slot for for attendance at an emergency department or alternative services.

Two East Sussex hospitals have an A&E department.

  • Conquest Hospital – The Ridge, St Leonards-on-Sea, TN37 7RD
  • Eastbourne DGH – Kings Drive, Eastbourne, BN21 2UD

For those living on the edge of the county:

  • Royal Sussex County Hospital, Eastern Rd, Brighton BN2 5BE
  • Princess Royal Hospital, Lewes Rd, Haywards Heath RH16 4EX

Please consider whether your family doctor or using the NHS 111 service can help you before making your journey to an emergency department during the pandemic.

Contact the Samaritans

If you or someone you know is having suicidal thoughts, the Samaritans can offer help and support 24 hours a day, seven days a week.

Staying Well crisis café for out of hours support

Staying Well provides a support service for people experiencing distress due to their mental health, during evenings and weekends when other support may be unavailable.Normally in venues in Hastings and St Leonards and Eastbourne, currently via phone support.

Open 7 days a week, 5pm to 10.30pm on weekdays and 3pm to 10.30pm at weekends.

Call the emergency services

If you are concerned about an immediate risk of harm – either to yourself or someone else – then:

  • Phone 999

Other suicide prevention services

Sussex Partnership NHS Trust Urgent Help Advice

Preventing suicide in Sussex

Advice for people who may be at risk of suicide and their friends and family, on warning signs and how to seek help.

‘Warning Signs’ is a suicide prevention campaign targeting East Sussex, West Sussex and Brighton & Hove, specifically aiming to support the reduction of annual suicide amongst men in Sussex.

Grassroots Suicide Prevention

Work with communities, organisations, services and individuals to help them to become ready, willing and able to effectively support someone at risk of suicide.
Available in Brighton & Hove with advice for all.

Find more information on 1Space: Grassroots Suicide Prevention

Counselling partnership

Free to access, timely support for those who are currently at risk of taking their own life, or who have attempted suicide. Support is also offered to people bereaved by suicide.

Find more information on 1Space: Counselling partnership

National services

  • Shout text service for people in crisis, free on all major mobile networks
  • Papyrus Hopelineuk suicide prevention service for under 35s offering confidential support and practical advice

Zero Suicide Alliance

A national alliance committed to suicide prevention by offering free suicide prevention training and resources.

Printable ‘Letter of Hope’

‘Letter of Hope’ has been produced by people in Sussex who have contemplated suicide to help support those with suicidal thoughts.

If you have been bereaved by suicide

Public Health England and the Zero Suicide Alliance have produced ‘Help is at Hand’ for people bereaved by suicide or other sudden, traumatic death.

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