East Sussex Mental Health Directory of Community Support

What if I'm in crisis and need help now?

Contact the Samaritans

Help and support for people in a crisis 24 hours a day, seven days a week.

Call the emergency services

If you are concerned about an immediate risk of harm – either to yourself or someone else – then:

  • Phone 999.

Go to your nearest Accident and Emergency (A&E) department

Go to your nearest hospital with an A&E Department. In some hospitals, this will be called the Emergency Department. There are staff on duty 24 hours a day, seven days a week, who will be able to assess you and give you the appropriate help.

  • Conquest Hospital – The Ridge, St Leonards-on-Sea
  • Eastbourne DGH – Kings Drive, Eastbourne

Please consider whether your family doctor can help you before making your journey to an emergency department.

Contact mental health services

If you have a care plan and crisis card from Sussex Partnership mental health services, these will include details of who you should contact in a crisis. If you can’t find your care plan, contact your community team during the day – 9am to 5pm – from Monday to Friday. Ask for your care co-ordinator or the person on duty.

The Sussex Mental Health Line is there to offer support and point you in the right direction about where to get help should you need it.

  • Phone 0300 5000 101 (limited service available).

If you are not sure what to do…

  • Phone 111

You can phone 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a service that makes it easier to access local NHS healthcare services. It’s a fast and easy way to get the right help, whatever the time.

Contact Health and Social Care Connect (HSCC)

You can contact HSCC to access information, advice and community services in East Sussex. It’s the point of contact for adults and carers with health, care and support needs and is available if you or the person you care for is aged 18 or over.

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