SingleView

SingleView is for social care, education and health professionals who work with:

children, young people and families; and
adults living in the East Sussex area

It takes information from our social care systems and allows users to view basic information about Early Help and social care involvements. It can only be accessed using a secure login.

Apply for SingleView access

Individuals

To apply for a SingleView account, fill in the individual application form [43.9 KB] [docx]. Your organisation must be registered for SingleView.

Organisations, except schools

To register your organisation, fill in the organisational approval checklist [63.9 KB] [docx].

Schools in East Sussex

Designated Safeguarding Leads (DSLs) can apply for a SingleView account. If you are a school DSL, fill in the school application form [43.4 KB] [docx].

Once we have verified your DSL role, we will process your application.

Your school must have an Information Sharing Agreement (ISA) with us. We will check this when you apply. If your school has not completed an ISA, we will let you know. To request an ISA form, email Education Safeguarding Team.

Sending your application form

Email your completed form to SingleView

If you have any questions about the application process, email SingleView

Training

All new users must complete training before gaining access. This takes place via Microsoft Teams.

You'll need access to a device with a webcam and microphone. You'll also need a smartphone to download the Microsoft Authenticator App. This can be a work phone or a personal device.

If you cannot attend your training session, you must inform the training team at least 24 hours before your allocated slot. This is because our trainers make special arrangements to offer you one-to-one training.

Your organisation may be charged for any repeat non-attendance where the trainer hasn’t been informed within the agreed timeframe.

Technical issues and downtime

If you are having difficulty signing in (not password related), complete the issues form.

Any planned downtime will be communicated by email.

Guidance

SingleView user guide [3.1 MB] [docx]

Children and young people

If the safeguarding lead manager assesses that a child is at immediate risk of significant harm, phone Single Point of Advice (SPOA) urgently and say your concern is about immediate risk.