Payments
If you are an adult social care provider with a payment query, please contact us:
Email: ContrOCC Payments Team
Payments are made via BACS (3 working days).
If you are a provider with a question about client contributions, please phone our Finance and Assessment Team on 01323 464 699.
2024 to 2025 payment schedules for the 4 weekly periods
Day care and transport
ASC Day care and transport payment timetable 2024 to 2025 [25.0 KB] [xls]
Extra care
ASC Extra care payment timetable 2024 to 2025 [31.5 KB] [xls]
Home care
ASC Home care invoicing payment schedule 2024 to 2025 [29.0 KB] [xls]
ASC Home care visits module payment schedule timetable 2024 to 2025 [32.0 KB] [xls]
Any suspended payments where the hours submitted exceed the agreed contracted hours will be emailed to you to be reviewed. These are either agreed to be paid at the contracted hours or the ASC Brokerage Team will require a variation agreement.
Meals
Meals in the community payment timetable 2024 to 2025 [24.5 KB] [xls]
Residential and nursing (including colleges)
Residential and nursing provider portal payment timetable 2024 to 2025 [30.0 KB] [xls]
You can also contact us via the Provider Portal using an ‘Action’
Supported living and supported accommodation
Supported living (including SAT and SA) payment timetable 2024 to 2025 [26.5 KB] [xls]
2025 to 2026 payment schedules for the 4 weekly periods
Day care and transport
Day care and transport payment timetable 2025 to 2026 [221.6 KB] [pdf]
Extra care
Extra care payment timetable 2025 to 2026 [156.3 KB] [pdf]
Home care
Home care invoicing payment schedule 2025 to 2026 [221.8 KB] [pdf]
Home care visits module payment schedule timetable 2025 to 2026 [150.8 KB] [pdf]
Meals
Meals in the community payment timetable 2025to 2026 [219.4 KB] [pdf]
Residential and nursing
Residential and nursing provider portal payment schedule 2025 to 2026 [211.3 KB] [pdf]
Shared lives and supported accommodation
Shared lives and supported accommodation payment timetable 2025 to 2026 [225.1 KB] [pdf]