Communication policy
To help shape the highway services we deliver, we will:
- keep our customers informed of activities on the highway
- manage expectations about the services we can deliver
- provide clear, accurate and reliable information in a timely way
- develop positive relationships with stakeholders at all levels
Find out more
Customer Care standards and how to contact us
Giving feedback and our complaints procedure
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you are having difficulty using any part of our website or think we are not meeting the requirements of the accessibility regulations please contact us.