Privacy notice - Adult Social Care People Bank and Citizens Panel
Overview
This privacy notice covers members of the public who have joined the Adult Social Care People Bank and Citizens Panel. The Bank’s and Panels purpose is to share volunteering opportunities for a range of adult social care-related activities with its members.
East Sussex County Council takes data protection seriously. Please be assured that your information will be used appropriately in line with data protection legislation, will be stored securely and will not be processed unless the requirements for fair and lawful processing can be met.
What information is being used?
When joining the People Bank, we ask for your:
- name and contact details including address, email and telephone number
- personal data about you, such as your gender, age, ethnicity and so forth
- information about your experience and areas of interest
How will your information be used?
We will use your information to match you with volunteering opportunities you are eligible for and likely to be interested in. We will use your contact details to share relevant information and opportunities with you.
We will store your joining information on our online consultation hub – see the privacy notice for the hub.
We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing. Your information is never sold for direct marketing purposes.
Our staff are trained to handle your information correctly and protect your confidentiality and privacy.
Your information is processed in the UK or in a country with an adequacy agreement with the UK.
What is the legal basis for processing your information?
The People Bank and Citizens Panel is one method by which the East Sussex County Council can fulfil their statutory duty of providing best value as defined in Part 1 of the Local Government Act 1999. Processing your information allows us to involve you in volunteering activities that aim to secure continuous improvement in the way in which the local authority’s functions are exercised, having regard to a combination of economy, efficiency and effectiveness.
The Care Act 2014 Statutory Guidance 2.20 states: In developing and delivering preventative approaches to care and support, local authorities should ensure that individuals are not seen as passive recipients of support services, but are able to design care and support based around achievement of their goals. Local authorities should actively promote participation in providing interventions that are co-produced with individuals, families, friends, carers and the community. ‘Co-production’ is when an individual influences the support and services received, or when groups of people get together to influence the way that services are designed, commissioned and delivered.
How long will your information be kept for?
We will keep your information for as long as you are a member of the People Bank and Citizens Panel. You can leave the Bank and/or Panel at any time. Whenever we contact you about a volunteering opportunity or an event we will tell you how to update your details or leave the Bank.
If we are no longer able to contact you using the details you have given us, for example, letters are returned or emails bounce back, we will remove you from the Bank after 6 months.
Sharing your information
We won’t share your information with anyone outside the organisation unless you consent to us doing so in order to take part in a volunteering opportunity.
Any sharing of personal data is always done:
- on a case-by-case basis
- using the minimum personal data necessary
- with the appropriate security controls in place
- in line with legislation.
Information is only shared with those agencies and bodies who have a "need to know" or where you have consented to the sharing of your personal data to such persons.
We may use the information we hold about you to assist in the detection and prevention of crime or fraud. We may also share this information with other bodies that inspect and manage public funds.
Your rights
Under data protection legislation, you have the right:
- to be informed why, where and how we use your information
- to ask for access to your information
- to ask for your information to be corrected if it is inaccurate or incomplete
- to ask for your information to be deleted or removed where there is no need for us to continue processing it
- to ask us to restrict the use of your information
- to ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
- to object to how your information is used
- to challenge any decisions made without human intervention (automated decision making)
Please visit data subject rights for further details.
How to find out more or complain
Should you have any further queries on the uses of your information, please speak directly to our service:
ASC Consultation,
North A Floor,
County Hall,
St Anne’s Crescent,
Lewes,
East Sussex, BN7 1UE
Email: ASC Consultation
To complain about the use of your information, please contact our Customer Services Team or our Data Protection Officer.
Further information on making a complaint.
You can also contact the Information Commissioner's Office (ICO) for further information or to make a complaint:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113 (local rate)