Privacy notice - Brain in Hand for Adult Social Care
Overview
This privacy notice covers information collected by the Brain in Hand system, being run by Adult Social Care at East Sussex County Council.
Brain in Hand is a digital self-management support system for people who need help remembering things, making decisions, planning, or managing anxiety. Brain in Hand can help people live more independently and is one way in which user’s health and wellbeing can be digitally assisted.
East Sussex County Council takes data protection seriously. Please be assured that your information will be used appropriately in line with data protection legislation, will be stored securely and will not be processed unless the requirements for fair and lawful processing can be met.
What information is being used?
In order to provide the service as a pilot we will use your name, home address, date of birth, contact information and your Adult Social Care number.
We are working with the Brain in Hand app developer, Brain in Hand Ltd. You can find more information on how Brain in Hand will use your data.
How will your information be used?
We will use this data in order to deliver the pilot project and support the users involved, specifically to enable clients to live more independently.
We are working with the Brain in Hand app developer. Find more information on how Brain in Hand will use your data.
We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing. Your information is never sold for direct marketing purposes.
Our staff are trained to handle your information correctly and protect your confidentiality and privacy.
Your information is processed in the UK or in a country with an adequacy agreement with the UK.
What is the legal basis for processing your information?
We are processing this data for the pilot under the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. This is in line with the Care Act 2014.
How long will your information be kept for?
The pilot data will be retained for no longer than 3 months after the project has been closed. Where data has been used by your social care practitioner this will be saved in line your client file.
The Brain in Hand app developer will retain your data for varying lengths of time. Find more about how Brain in Hand will retain your data.
Sharing your information
Any sharing of personal data is always done:
- on case-by-case basis
- using the minimum personal data necessary
- with the appropriate security controls in place
- in line with legislation.
Information is only shared with those agencies and bodies who have a "need to know" or where you have consented to the sharing of your personal data to such persons.
We may use the information we hold about you to assist in the detection and prevention of crime or fraud. We may also share this information with other bodies that inspect and manage public funds.
Use of third party organisations
East Sussex County Council may share your information with trusted external organisations to process your data on our behalf.
We are working with the Brain in Hand app developer and we will share your referral data with them. You can find more information on how Brain in Hand will use your data.
Any organisation commissioned by the Council will be under contractual obligation to comply with data protection legislation.
Your rights
Under data protection legislation, you have the right:
- to be informed why, where and how we use your information
- to ask for access to your information
- to ask for your information to be corrected if it is inaccurate or incomplete
- to ask for your information to be deleted or removed where there is no need for us to continue processing it
- to ask us to restrict the use of your information
- to ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
- to object to how your information is used
- to challenge any decisions made without human intervention (automated decision making)
Please visit data subject rights for further details.
How to find out more or complain
Should you have any further queries on the uses of your information, please speak directly to our service:
Being Digital Team, Business Development and Insight, Adult Social Care:
Email: beingdigital@eastsussex.gov.uk
To complain about the use of your information, please contact our Customer Services Team or our Data Protection Officer.
Further information on making a complaint.
You can also contact the Information Commissioner's Office (ICO) for further information or to make a complaint:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113 (local rate)