Courses and qualifications in Libraries


The ongoing national lockdown means that all of the county’s library buildings will be closed for general use from Thursday 5 November.

However, from Monday 9 November, customers will be able to order books and pick them up from the front entrance of their local library.

Those needing to use library computers to access essential services such as universal credit and Internet banking, will be able to do so from Monday by pre booking a session on 0345 60 80 196 or via our online form.

For more information please visit the Lockdown Response page or contact us directly.

1. Signing up

How do our courses work?

We offer online courses that you study – in a library or at home – with support and guidance from a tutor.

They are for people at all levels, from beginners who have never touched a computer to experienced computer users who want to gain a qualification. We assess your needs and select a course that suits you.

Where to sign up

To arrange to meet with a tutor and discuss your learning needs send us a message online, phone or visit our centres based at the libraries below:

You and your tutor will set out a learning plan and target dates, and decide how much support you will need to achieve your goals.

You can then work on your course at any library or at home.

To get the best from the course you will need to meet with your tutor regularly, and attend a learning centre for any assessments.


  • Maths and English courses are free to anyone 19 and over who does not already have a grade A-C at GCSE.
  • The IT courses are free to anyone 19 and over who is actively seeking work or needs to remove barriers to employment.
  • Courses are free if you are on benefits and seeking work, removing barriers to employment or needing to retrain to find a new career.
  • Courses are free if you earn less that £17,004.00 a year and are seeking alternative employment.
  • There is a reduced rate, partially funded by the government for anyone who earns over £17,004.00 a year.

Level 1 ECDL costs £155.00

Level 2 ECDL costs £199.00

If you want to purchase an online course in the following, without taking an examination but with tutor support, please call the centre. Course modules start at £55.00:

  • Word Processing
  • Excel Spreadsheets
  • PowerPoint presentations
  • Internet and email use

Find out more about our offer.

If you are not able to commit to formal study or would like to build your confidence first, IT for You could be the answer.

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