Timetable and ticket information

East Sussex Travel permits and timetables

Freedom Passes and public transport timetables

Rail Key smart card

We now arrange for Key smart cards to be sent to you from Southern Rail. We will email you a link where you need to complete your details for this to be completed.

New cardholders will need to activate their card and tickets. Guidance for this is below:

Activating the ticket through the Southern On Track App

If you have a smartphone with NFC (which is used for cashless payments). You can try activating the ticket on the Southern On Track app.

  1. At the dashboard press the menu button
  2. If you are activating the Key card select ‘View/Activate your Key tickets’. If you have already activated the card you can select ‘Load your Key tickets’.
  3. Tap the card to the back of the phone

 The app doesn’t have to be on the cardholder’s phone, you can do this on any smartphone with the app.

Activating the ticket at a Southern rail station

To do this, touch the Key Smartcard on the smart barrier or card validator (if the station has no barriers).  The card is now ready for use.

This option only works at Southern stations. We recommend using the app if you can.

If you have any issues activating your card please call Southern Customer Services on 0345 127 2920. Select option 4 to speak to an advisor.

Using the rail service

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