Report a concern about a child or a teenager

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In an emergency

If it's an emergency, call 999.  

Single Point of Advice (SPoA)

If you're worried about a child or teenager and need advice quickly, you can contact SPOA.

Their opening times are: Monday to Thursday, 8.30 am to 5 pm. Friday, 8.30 am to 4.30 pm.

Out of hours

If you have a serious concern about a child that cannot wait until the next working day, you can contact the

Emergency Duty Service

  • 01273 335905 (weekdays from 5pm to 8.30am. Also weekends and bank holidays.)

Advice for separated parents

If you are worried that your child is not safe with your ex-partner or need advice on contact and living arrangements for children, visit:

For professionals

Professionals can make referrals using the Children, Young People and Families Portal or visit Professional resources including safeguarding.