Report a concern about a child or a teenager
In an emergency
If it's an emergency, call 999.
Single Point of Advice (SPoA)
If you're worried about a child or teenager and need advice quickly, you can contact SPOA.
- 01323 464222
- email SPoA
Their opening times are: Monday to Thursday, 8.30 am to 5 pm. Friday, 8.30 am to 4.30 pm.
Out of hours
If you have a serious concern about a child that cannot wait until the next working day, you can contact the
Emergency Duty Service
- 01273 335905 (weekdays from 5pm to 8.30am. Also weekends and bank holidays.)
Advice for separated parents
If you are worried that your child is not safe with your ex-partner or need advice on contact and living arrangements for children, visit:
- Contact and living arrangements
- If you are concerned that your child is not safe with your ex-partner
For professionals
Professionals can make referrals using the Children, Young People and Families Portal or visit Professional resources including safeguarding.