Report a concern about a child or a teenager

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In an emergency

If there is an emergency, call 999 immediately.

Single Point of Advice (SPoA)

Need advice quickly? Contact SPoA by:

They are open Monday to Thursday from 8:30 am to 5:00 pm, and Friday from 8:30 am to 4:30 pm.

Out of hours

If you have a serious concern and cannot wait for the next working day, call the Emergency Duty Service on 01273 335905.

They are open after 5:00 pm on weekdays, and all day during weekends and bank holidays.

Separated parents

If you are worried about your child’s safety with your ex-partner, or want help with contact and living arrangements, visit:

For professionals

Professionals can make referrals using the Children, Young People and Families Portal or visit Professional resources including safeguarding.