A guide to Adult Social Care - easy read leaflet
A guide to Adult Social Care - easy read
Easy read summary - 2025 to 2026
This leaflet will tell you about Adult Social Care and Health and the support we can offer.
This leaflet will tell you about Adult Social Care and Health and the support we can offer.
If you need support to understand this leaflet, you could ask
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someone in your family or a friend
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a support worker
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a carer
or
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phone us on 0345 60 80 191
If you need support to understand this leaflet, you could ask
-
someone in your family or a friend
-
a support worker
-
a carer
or
-
phone us on 0345 60 80 191
Who we are and what we do
Adult Social Care and Health is a part of East Sussex County Council.
Adult Social Care and Health is a part of East Sussex County Council.
We work with people aged 18 and over who live in East Sussex.
We work with people aged 18 and over who live in East Sussex.
We support people to live healthy and independent lives.
We support people to live healthy and independent lives.
Examples of people we support include:
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People who want to stay living at home but are finding it difficult to manage
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People who would like to get out and about but are not able to do so on their own
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People who need information and advice about housing
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People who care for somebody else.
Examples of people we support include:
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People who want to stay living at home but are finding it difficult to manage
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People who would like to get out and about but are not able to do so on their own
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People who need information and advice about housing
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People who care for somebody else.
Safeguarding
Safeguarding is how people can get help to live safely if:
- they are experiencing harm or neglect
or
- they are at risk of harm or neglect
Safeguarding is how people can get help to live safely if:
- they are experiencing harm or neglect
or
- they are at risk of harm or neglect
If you are being harmed or neglected or worry that you might be, contact Health and Social Care Connect (HSCC).
If you are being harmed or neglected or worry that you might be, contact Health and Social Care Connect (HSCC).
You can also contact HSCC if you are worried about someone else.
You can also contact HSCC if you are worried about someone else.
You do not have to give your name or your details when you contact HSCC.
You do not have to give your name or your details when you contact HSCC.
Phone 0345 60 80 191
Next page: Can I get care and support from adult social care?
Phone 0345 60 80 191
Next page: Can I get care and support from adult social care?
Can I get care and support from adult social care?
Anyone can contact us to ask us for support.
Anyone can contact us to ask us for support.
We offer support to people who have care and support needs.
We offer support to people who have care and support needs.
We can do a free Care Act needs assessment.
Your Care Act needs assessment will tell us about your care and support needs.
We can do a free Care Act needs assessment.
Your Care Act needs assessment will tell us about your care and support needs.
If your assessment shows that we can offer you care and support services, we can do a financial assessment with you.
Your financial assessment will tell you what you would need to pay for your care and support.
If your assessment shows that we can offer you care and support services, we can do a financial assessment with you.
Your financial assessment will tell you what you would need to pay for your care and support.
If we cannot offer you support, we will talk to you about what you could do next.
If we cannot offer you support, we will talk to you about what you could do next.
Some of the ways we can help you
You can talk to us about your needs and what you want to achieve.
You can talk to us about your needs and what you want to achieve.
We can tell you about all of the different options.
For example, we can talk to you about:
We can tell you about all of the different options.
For example, we can talk to you about:
- support at home if you have been ill or in hospital
- support at home if you have been ill or in hospital
- support with personal care, like getting washed and dressed
- support with personal care, like getting washed and dressed
- making changes to your home to help you move around and keep safe
- making changes to your home to help you move around and keep safe
- equipment that can help you, like walking aids or personal alarms
- equipment that can help you, like walking aids or personal alarms
- ways to meet people in your local community, or people you know who might be able to support you
- ways to meet people in your local community, or people you know who might be able to support you
- finding the right support to suit your needs
- finding the right support to suit your needs
- how to find learning, work and social activities
- how to find learning, work and social activities
- how to access support with your money, debt or benefits
- how to access support with your money, debt or benefits
These are just some examples of how we can support you.
How we can help depends on what sort of support you want and need.
These are just some examples of how we can support you.
How we can help depends on what sort of support you want and need.
What will I need to pay?
Information and advice about care and support services is always free.
You do not have to pay for information, leaflets or our advice.
Information and advice about care and support services is always free.
You do not have to pay for information, leaflets or our advice.
You can ask for a free Care Act needs assessment.
A Care Act needs assessment looks at how you manage everyday tasks to see if you can receive care and support from us.
You can ask for a free Care Act needs assessment.
A Care Act needs assessment looks at how you manage everyday tasks to see if you can receive care and support from us.
Social care and support is not free.
Most people who get support from us pay some money towards it.
Social care and support is not free.
Most people who get support from us pay some money towards it.
We work out how much you pay by doing a financial assessment.
A financial assessment is when work out how much you can afford to pay towards the cost of your care and support by looking at how much money you have.
We work out how much you pay by doing a financial assessment.
A financial assessment is when work out how much you can afford to pay towards the cost of your care and support by looking at how much money you have.
If you have more than £23,250 you will need to pay the full cost of your care and support.
If you have more than £23,250 you will need to pay the full cost of your care and support.
If you have less than £23,250 you may be able to get help from us to pay for some or all of your care and support.
If you have less than £23,250 you may be able to get help from us to pay for some or all of your care and support.
Control over your care
You will be involved at every stage of working out what care and support you can get.
You will be involved at every stage of working out what care and support you can get.
We will tell you what happens next and how long things should take.
We will tell you what happens next and how long things should take.
One of the ways you can have more control over your care and support is by choosing direct payments.
One of the ways you can have more control over your care and support is by choosing direct payments.
You can choose to have direct payments if we are going to pay some of the cost of your care.
You can choose to have direct payments if we are going to pay some of the cost of your care.
Direct payments are when we give you an agreed amount of money that you can use to organise and buy the care and support you need
Direct payments are when we give you an agreed amount of money that you can use to organise and buy the care and support you need
For example, you can employ your own personal assistant to help you with personal care and household tasks.
We can support you to do this safely.
For example, you can employ your own personal assistant to help you with personal care and household tasks.
We can support you to do this safely.
Finding a place to live
If you are finding it hard to manage at home, we can give you information about accommodation and support options.
If you are finding it hard to manage at home, we can give you information about accommodation and support options.
We can arrange for changes to be made to your own home.
We can arrange for changes to be made to your own home.
We can give you information and advice about the different housing options that you may be able to choose from, like:
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Sheltered housing
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Supported accommodation
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Supported living
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Extra care schemes
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Care homes
We can give you information and advice about the different housing options that you may be able to choose from, like:
-
Sheltered housing
-
Supported accommodation
-
Supported living
-
Extra care schemes
-
Care homes
For more information, contact Health and Social Care Connect
Email HSCC@eastsussex.gov.uk
Phone 0345 60 80 191
For more information, contact Health and Social Care Connect
Email HSCC@eastsussex.gov.uk
Phone 0345 60 80 191
You can get more information about housing and support options in our easy read guide, finding a place to live
You can get more information about housing and support options in our easy read guide, finding a place to live
If you look after someone else
You are a carer if you look after someone who would not be able to manage daily life without help.
You are a carer if you look after someone who would not be able to manage daily life without help.
They could be an adult family member, a partner, a friend, a neighbour or somebody else.
They could be an adult family member, a partner, a friend, a neighbour or somebody else.
If you are a carer, you can ask for information, advice and support to help you.
If you are a carer, you can ask for information, advice and support to help you.
You can find out more about support for carers in our easy read leaflet for carers.
You can find out more about support for carers in our easy read leaflet for carers.
How to contact us and find out more
How to contact us
Email HSCC@eastsussex.gov.uk
Phone 0345 60 80 191
Minicom via type talk 18001 0345 60 80 191
Health and Social Care Connect is open from every day from 8am to 8pm.
Email HSCC@eastsussex.gov.uk
Phone 0345 60 80 191
Minicom via type talk 18001 0345 60 80 191
Health and Social Care Connect is open from every day from 8am to 8pm.
Information and advice
There is lots of information on our website
These webpages are not in easy read, so you may want to ask a supporter to look at them with you.
There is lots of information on our website
These webpages are not in easy read, so you may want to ask a supporter to look at them with you.
These easy read pages include information about
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Your health and wellbeing
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Money and benefits
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Support services
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Finding a place to live
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Paid work and volunteering
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Support for carers
These easy read pages include information about
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Your health and wellbeing
-
Money and benefits
-
Support services
-
Finding a place to live
-
Paid work and volunteering
-
Support for carers
We have printed leaflets and factsheets about many different topics.
You can ask for any of these from Health and Social Care Connect (HSCC) in different languages, in easy read and in large print.
Email HSCC@eastsussex.gov.uk
Phone 0345 60 80 191
Typetalk 18001 0345 60 80 191
We have printed leaflets and factsheets about many different topics.
You can ask for any of these from Health and Social Care Connect (HSCC) in different languages, in easy read and in large print.
Email HSCC@eastsussex.gov.uk
Phone 0345 60 80 191
Typetalk 18001 0345 60 80 191
Other ways to find information
East Sussex Community Information Service (ESCIS)
Find community groups and activities in your area.
Website ESCIS
Phone 01273 481 754
Email ESCIS@eastsussex.gov.uk
East Sussex Community Information Service (ESCIS)
Find community groups and activities in your area.
Website ESCIS
Phone 01273 481 754
Email ESCIS@eastsussex.gov.uk
East Sussex 1Space
Information about care and support services in your area.
Website East Sussex 1Space
East Sussex 1Space
Information about care and support services in your area.
Website East Sussex 1Space
Living a healthy lifestyle
Making healthy changes to your lifestyle can make your life better.
To find out how to make changes, contact One You East Sussex
Website One You East Sussex
Phone 01323 404600
Living a healthy lifestyle
Making healthy changes to your lifestyle can make your life better.
To find out how to make changes, contact One You East Sussex
Website One You East Sussex
Phone 01323 404600
Give feedback on social care
You can tell us about your experience of adult social care.
You can tell us about your experience of adult social care.