This Privacy notice covers the Robo Pets pilot project. For this pilot project we are looking to provide robo pets to older adults who are known to Adult Social Care or one of our Partners e.g. Age UK. We are seeking to trial the pets in order to evaluate if they improve user's health & wellbeing. This pilot project is also a part of the Being Digital Programme.
East Sussex County Council takes data protection seriously. Please be assured that your information will be used
appropriately in line with data protection legislation, will be stored securely and will not be processed unless
the requirements for fair and lawful processing can be met.
What information is being used?
In order to provide the service, we will collect client name and postal address for postal delivery. We may also process client carers' details to support the pilot.
How will your information be used?
For this pilot project we are seeking to trial the pets to assess whether they improve user's health and wellbeing and how it could be expanded in the future if the pilot is found to be successful. We are also looking to enhance the client carer experience.
We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report
on how we are doing. Your information is never sold for direct marketing purposes.
Our staff are trained to handle your information correctly and protect your confidentiality and privacy.
Your information is processed in the UK or in a country with an adequacy agreement with the UK.
What is the legal basis for processing your information?
We are processing the Pilot Project Robo Pets under the lawful basis of a task carried out in the public interest. This is in line with GDPR Article 6, 1 (e). This pilot is also in line with Care Act 2014 aims for Local Authorities to promote individuals' wellbeing.
How long will your information be kept for?
Your information will be kept for no longer than 3 months after the Pilot Project Robo Pets has closed. If any of your information is held on your client care record, this will be kept under the retention schedule policy for client records retention schedule.
Sharing your information
Any sharing of personal data is always done:
- on case-by-case basis
- using the minimum personal data necessary
- with the appropriate security controls in place
- in line with legislation.
Information is only shared with those agencies and bodies who have a "need to know" or where you have consented to
the sharing of your personal data to such persons.
We may use the information we hold about you to assist in the detection and prevention of crime or fraud.
We may also share this information with other bodies that inspect and manage public funds.
Use of third party organisations
East Sussex County Council may share your information with trusted external organisations to process your data on our behalf.
Your information will only be shared with Robo Pets Ltd for delivery purposes.
Any organisation commissioned by the Council will be under contractual obligation to comply with data protection legislation.
Under data protection legislation, you have the right:
- to be informed why, where and how we use your information
- to ask for access to your information
- to ask for your information to be corrected if it is inaccurate or incomplete
- to ask for your information to be deleted or removed where there is no need for us to continue processing it
- to ask us to restrict the use of your information
- to ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
- to object to how your information is used
- to challenge any decisions made without human intervention (automated decision making)
Please visit data subject rights for further details.