Privacy notice – The Keep's Services
- Overview
- What information is being used?
- How will your information be used?
- What is the legal basis for processing your information?
- How long will your information be kept for?
- Sharing your information
- Your rights
- How to find out more or complain
Overview
This privacy notice covers the following services:
- The Keep’s self-service copying service
- The Keep’s Reprographics Service (document copying service)
- The Keep’s reader registration service
- The East Sussex Record Offices Research Service
- The Keep’s online ticketing system provided by Digitickets (Digital Ticketing Systems Ltd).
East Sussex County Council takes data protection seriously. Please be assured that your information will be used appropriately in line with data protection legislation, will be stored securely and will not be processed unless the requirements for fair and lawful processing can be met.
What information is being used?
In order to provide these services, we may collect: your name, date of birth, postal address, email address, telephone number and signature.
For Reader registration service, we will also collect: your age (if you are under 13), if you are a student for University of Sussex and whether you request an accessible seat when you visit The Keep.
How will your information be used?
We use your information to provide you with the service in the manner you would expect and to maintain the integrity of our holdings.
We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing. Your information is never sold for direct marketing purposes.
Our staff are trained to handle your information correctly and protect your confidentiality and privacy.
Your information is not processed outside of the European Economic Area.
What is the legal basis for processing your information?
Contractual – in order to provide you with the service you have requested or signed up to and where this doesn’t apply, we will ask for your consent to process your personal data.
How long will your information be kept for?
6 years.
Your rights
Under data protection legislation, you have the right:
- to be informed why, where and how we use your information
- to ask for access to your information
- to ask for your information to be corrected if it is inaccurate or incomplete
- to ask for your information to be deleted or removed where there is no need for us to continue processing it
- to ask us to restrict the use of your information
- to ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
- to object to how your information is used
- to challenge any decisions made without human intervention (automated decision making)
Please visit data subject rights for further details.
How to find out more or complain
Should you have any further queries on the uses of your information, please speak directly to our service:
Team Manager Heritage and Records Management
The Keep, Woollards Way
Brighton
East Sussex
BN1 9BP.
To complain about the use of your information, please contact our Customer Services Team or our Data Protection Officer.
Further information on making a complaint.
You can also contact the ICO for further information or to make a complaint:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.