Privacy notice – Cycle Training

Overview

This privacy notice tells members of the public and schools how we use your information, the reasons for doing so, and also what rights you have in connection with the information we hold about you when booking onto Cycle Training courses provided by East Sussex County Council.

East Sussex County Council takes data protection seriously. Please be assured that your information will be used appropriately in line with data protection legislation, will be stored securely and will not be processed unless the requirements for fair and lawful processing can be met.

What information is being used?

  • Parent’s or guardian’s name
  • Child’s name
  • Child’s date of birth
  • Contact details including: address, telephone number, email address
  • Medical and behavioural history relevant to the training
  • Name of school your child attends

How will your information be used?

The personal data collected will be used to deliver the service which you have requested. We are also required by the Department for Transport and Bikeability to keep attendees’ names on a register of attendance which is then used in relation to funding.

When booking online, your details will be kept on our bookings system to monitor bookings and obtain yearly figures of people that have been trained.

We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing. Your information is never sold for direct marketing purposes.

Our staff are trained to handle your information correctly and protect your confidentiality and privacy.

Your information is not processed outside of the European Economic Area.

How long will your information be kept for?

Names of attendees on all courses will be kept on a register for 7 years after this financial year which runs from 1 April to 31 March. This also includes courses facilitated at East Sussex Schools.

If you are training at our Cycle Centres in Eastbourne and Peacehaven, we will additionally keep your name, date of birth, address, email address and telephone number on our bookings system for one year after the end of this financial year.

Sharing your information

Your personal data will only be shared with Bikeability and the Department for Transport where they have requested to audit our training data.

Any sharing of personal data is always done:

  • on case-by-case basis
  • using the minimum personal data necessary
  • with the appropriate security controls in place
  • in line with legislation.

Information is only shared with those agencies and bodies who have a "need to know" or where you have consented to the sharing of your personal data to such persons.

We may use the information we hold about you to assist in the detection and prevention of crime or fraud. We may also share this information with other bodies that inspect and manage public funds.

Your rights

Under data protection legislation, you have the right:

  • to be informed why, where and how we use your information
  • to ask for access to your information
  • to ask for your information to be corrected if it is inaccurate or incomplete
  • to ask for your information to be deleted or removed where there is no need for us to continue processing it
  • to ask us to restrict the use of your information
  • to ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
  • to object to how your information is used
  • to challenge any decisions made without human intervention (automated decision making)

Please visit data subject rights for further details.

How to find out more or complain

Should you have any further queries on the uses of your information, please speak directly to our service:

Should you have any further queries on the uses of your information, please speak directly to our service: Road Safety Education, Cycle Training Team, West C, County Hall, St Annes Crescent, Lewes, BN7 1UE cycle.training@eastsussex.gov.uk 01273 482490.

To complain about the use of your information, please contact our Customer Services Team or our Data Protection Officer.

Further information on making a complaint.

You can also contact the ICO for further information or to make a complaint:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.

Email ICO

Report a concern on the ICO website