Could you be a residential youth support worker?

We’re responsible for looking after children who have been placed into care. We provide safe homes for them and high quality care to meet their physical, emotional, health and social needs.

Good relationships between staff and children are key to the success of our children’s homes.

Skills you need

Our residential youth support workers create homely, welcoming environments in which children can develop a sense of emotional safety and belonging.

We are looking for people with resilience who have the right personal skills and experience. Crucially, this will mean you will have worked with young people whose behaviour is challenging. This might have been in a school or similar setting.

The needs of the young person come first. We don’t set out to confront difficult behaviour. We use soft skills to encourage, cajole and negotiate with the children in our care. This requires a particular approach and skill set, including:

  • Experience of working directly with children
  • Good understanding of childcare and child development
  • Adaptable to children’s needs
  • Good communication skills
  • Ability to listen to children and act on their behalf
  • Flexibility to be part of the larger team around the child.

We provide the necessary training to help you progress in a highly rewarding career. We will help you achieve your Level 3 Diploma in Residential Childcare through our qualification programme.

How we support you

We work as a close multi-disciplinary team. You will be supported by your managers and other professionals. You can expect regular reflective supervision to help you work more effectively with children in your care.

Working patterns

Staff work on a planned rota basis, so you will always know when you are due to work. The rota includes:

  • weekends
  • evenings
  • occasional overnight ‘sleep-in’ shifts.

Salaries are enhanced for weekend working, with additional payments for sleep-in shifts. You can also get staff discounts and travel benefits. Read more about our benefits package.

More information