How to contact Trading Standards

Business and consumer advice

If you phone us for general business or consumer advice you will be automatically redirected to the national Citizens Advice Consumer Service who have different opening hours, Monday to Friday 9am to 5pm.

Animal health, explosives and fireworks licences

For enquiries about the movement, feeding and treatment of farm animals, specific diseases like bird flu, or your explosives or fireworks licence, please call 0345 6080197 (option 2) or email us at:

• Animal health duty team
• Explosives and fireworks licences

Directions to County Hall

If you need to attend an appointment, check our information about public transport and parking at County Hall.

Visiting you at home

If you are vulnerable and unable to contact us by the usual methods, we can make an appointment to visit you in your home.